Workplace Facilities Manager at BSI (2025-11 – Present)
- Managing the work of external contractors and service providers for areas such as cleaning, supplier performance and planned preventative maintenance. Management of compliance documentation and carrying out contractor performance audits.
- Team management including front of house, housekeeping and internal maintenance and post room.
- Ensure adherence to strict HSE policies and regulations (ISO 45001, ISO 14001)
- Oversee hard and soft services, including M&E systems, maintenance, cleaning and safety.
Estates Manager at Sir George Monoux Sixth from College (2024-05 – 2025-11)
- Overall responsibility for the management of the college site and maintenance of the estate. Leading the delivery of the estate's strategy and planning management of the hard and soft services.
- Managing the college's on-site team including oversight of the Campus Officer (security team). Managing the maintenance team, housekeeping team, catering, Health & Safety Advisor.
- Experience working with teaching staff, students, and business support staff colleagues
Estates Manager at University College London (2023-04 – 2024-05)
- Directed the delivery of all estates and facilities services across a portfolio of 250 academic and administrative buildings, covering 6.5m of educational space including five grade 1 listed buildings and 28 grade 2 listed buildings.
- Managed performance against departmental SLAs and KPIs, resulting in a Percentage improvement in reactive maintenance response times.
- Contributed the transition to a new service request platform (MyCampus), managing user communication, training, and troubleshooting leading to a smoother service process.
Interim Facilities Manager at Joe and the Juice (2022-08 – 2023-04)
- Served as an interim Facilities Manager, responsible for the reactive and preventative maintenance across a portfolio of over 60 retail/hospitality sites.
- Coordinated with and managed third-party contractors for specialist repairs (e.g.HVAC, electrical, plumbing), ensuring quality and cost-effectiveness.
- Conducted regular site audits to ensure compliance with health and safety regulations.
Facilities Manager at Axo Student Accommodation (2022-01 – 2022-08)
- Oversaw all facilities management aspects for a modern, large-scale student accommodation.
- Managed a comprehensive PPM schedule and reactive maintenance programme, coordinate with both in-house teams and third-party contractors to deliver efficient, high-quality services.
- Maintained 100% statutory compliance by implementing robust health and safety procedures including regular risk assessments, fire alarm testing, and water safety management.
Site Facilities Manager at Sarah Bonnell School (2021-05 – 2022-01)
- Directed all facilities management functions for a school campus, ensuring a safe, orderly, and attractive learning environment for staff and students, aligning with the school's ethos.
- Developed and implemented a robust planned preventative maintenance (PPM) schedule. Led a team of maintenance and cleaning staff, providing coaching and supervision to maintain high standards of cleanliness and security across all school buildings and grounds.
- Ensured full statutory and regulatory compliance for all health and safety matters, acting as the designated Competent Person for the premises.
- Coordinated with the Business Manager and other stakeholders to manage school events and lettings, ensuring premises were ready and secure for out-of-hours use.
Facilities Manager at Cubic Transportation Systems Limited (2016-11 – 2021-01)
- Oversaw comprehensive hard and soft FM services, including maintenance, security, and cleaning, to ensure a safe and efficient working environment.
- Successfully delivered a multi-phased office refurbishment project, coordinating with internal teams and contractors to complete work on time and within budget, with minimal operational impact.
- Negotiated new service-level agreements (SLAs) with key suppliers, achieving a
- Ensured 100% health and safety compliance, consistently passing internal and external audits for ISO standards.
