Clovis Acha

Motivated and adaptable professional with experience in warehouse operations, store management, and customer service. Skilled at working in fast-paced environments, leading teams, maintaining operational efficiency, and delivering excellent customer service. Strong communication, organisation, and problem-solving abilities with a commitment to achieving results.

Warehouse Associate / Supervisor - Amazon - United Kingdom

(2023-10 - 2026-12)

• Supervised daily warehouse operations for a team of 10–15 associates while maintaining productivity targets.
• Coordinated sorting, loading, and dispatch of over 2,000 packages per shift with high accuracy.
• Ensured compliance with health & safety standards and maintained a strong safety record.
• Supported workflow improvements that increased operational efficiency during peak periods.
• Assisted with inventory organisation and stock tracking to reduce misplaced items.

Floor Management - Store Management - Birmingham, United Kingdom

(2022-03 - 2023-12)

• Managed day-to-day store operations serving over 300 customers daily.
• Supervised and motivated a team of 8–12 staff members to improve team performance.
• Maintained merchandising standards to improve product visibility and sales performance.
• Resolved customer concerns professionally, contributing to improved customer satisfaction.
• Produced weekly sales and performance reports to support business decisions.

Bartender - Casino Bar - Birmingham, United Kingdom

(2026-02)

• Delivered high-quality customer service in a fast-paced bar environment.
• Prepared and served beverages efficiently while maintaining excellent order accuracy.
• Handled cash and card transactions responsibly with zero discrepancies.
• Maintained cleanliness and organisation of the bar to ensure smooth operations.
• Performed effectively under pressure during busy periods and peak service hours.

IT - GBS (IT) (2026-01)

GCE Advanced Level - GBHS Bamenda (2019-01 - 2021-12)