Colin Mccaffery

Dynamic and versatile manager with extensive experience spanning high-volume hospitality operations and senior-level healthcare. Proven ability to lead and develop teams, manage P&L; and budgets, and ensure strict regulatory compliance. Combines strong financial acumen and event management skills with a deep background in staff training, performance management, and client-facing services. Seeking to leverage comprehensive leadership experience in a challenging General Manager role.

Willing to relocate: Anywhere

General Manager & Licensee - Heron and Brerley (The Railway-Douglas) - Douglas

(2024-11 - 2025-11)

Directed all daily operations for a busy hospitality venue, leading front-of-house, kitchen, and bar teams (5 staff) to deliver exceptional customer service.

• Managed the full employee lifecycle, including recruitment, training, scheduling, and performance management.
• Implemented targeted cost-control strategies that successfully increased profitability while upholding high service standards.
• Managed all budgeting, inventory control, and supplier negotiations to optimize operational efficiency.
• Developed and executed special events, seasonal menus, and local partnerships, significantly boosting customer engagement and driving revenue growth.
• Ensured rigorous compliance with all health, safety, and licensing regulations, maintaining a safe and welcoming environment.

General Assistant - Campanile Hotel-Liverpool - Liverpool

(2023-08 - 2023-12)

Excelled in a flexible, multi-departmental role, providing comprehensive support across the bar, reception, and housekeeping.

• Handled guest check-in/out, managed bar service, and ensured high standards of cleanliness and guest satisfaction.

Bar Manager - Masqurade Bar-Liverpool - Liverpool

(2022-02 - 2023-02)

Ensured the smooth day-to-day running of the bar, including all opening, closing, and line cleaning procedures.

• Managed all financial administration, including cashing up, banking, and reconciliation of the bar's takings.

Senior Care Assistant / Admin & Compliance Officer - Care solutions-Liverpool - Liverpool

(2021-02 - 2022-12)

Managed the daily operations and scheduling for a team of care workers, overseeing service user support.

• Developed and wrote comprehensive care plans and risk assessments.
• Conducted staff supervisions, performance management, and disciplinary procedures.
• Balanced office-based administrative duties with in-field service user meetings and covering shifts when required.

Parcel Sorter/Loader - Hermes-Warrington - Warrington

(2020-09 - 2020-11)

• Accurately sorted parcels into correct trucks for their final destinations.
• Loaded parcels onto pallets efficiently to prepare them for distribution.

Mental Health Support Worker - Alternative Futures Group Ltd-Liverpool - Liverpool

(2018-08 - 2020-02)

Supported residents with a range of learning disabilities and brain injuries in a secure residential unit.

• Administered medication, accompanied residents on community outings, and assisted with daily tasks like shopping and cleaning.

Healthcare Assistant (Dementia End of Life) - Bupa, Liverpool - Liverpool

(2017-06 - 2018-08)

Provided all aspects of personal care for residents in a nursing home, specializing in dementia and end-of-life care.

• Assisted residents with daily routines, manual handling, and meal preparation, always upholding resident dignity and respect.

HCA/Support Worker - CASA Knowsley - Knowsley

(2015-09 - 2017-06)

Delivered community-based care to service users within their own homes.

• Provided personal care, administered medications, and prepared meals while ensuring client dignity and respect.

All Saints Catholic High School (2007 - 2013)