Registered Behavior Technician (RBT) - ProCare Therapy - Lake Ariel, PA
(2024-04)
Providing services one-on-one with children and young adults with autism and/or other behavioral/emotional disorder or needs by utilizing techniques and strategies that increase communication, self-help, and social and play skills.
Registered Behavior Technician (RBT) - Mission Autism Clinics - Pittston, PA
(2023-06 - 2023-12)
- Providing direct client care in one-on-one and group setting
- Following the behavior reduction and behavioral skill acquisition protocols
- Collecting and recording data based on client behavior
- Communicating with clients, parents, and caregivers regarding client progress
- Assisting behavior analysts and assistant behavior analysts with behavior reduction assessments and skills acquisition
- Assisting behavior analysts and assistant behavior analysts in the preparation of client materials
- Certified by a BACB.
- Behavior reduction.
- Care for clients.
- ABA therapy.
- Reporting.
- Mandt training.
- Picture Exchange communication system.
- Discrete trial training.
Behavioral Health Technician (BHT) - Compass Health Systems - Carbondale, PA
(2023-02 - 2023-04)
Providing services one-on-one with children and young adults with autism and/or other behavioral/emotional disorder or needs by utilizing techniques and strategies that increase communication, self-help, and social and play skills.
- Develop positive relationships and rapport with client, client's family and other individuals that are part of the client's team.
- Attend weekly supervision meetings and/or trainings when necessary.
- Communicate confidentially and professionally with behavior analysts, behavior specialists, teachers, parents, and principals.
Bartender/Waitress/Manager - O'fowleys Bar and Grill - Croydon, PA
(2009-07 - 2022-06)
Mixed and served drinks.
- Re-stocking drink shelves
- Handled cash and credit transactions
- Maintained clean bar
- Food prep/Server
- Handled all problems that would arise.
- Tracks customer behavior and sales.
- Ensures bar is well-stocked and clean.
- 13 years of experience with preparing Alcohol drinks
- Verified customer age prior to serving
- Worked from 2009 to 2022
- Performed barback duties
General Manager - Hampton Inn - Doylestown, PA
(2018-07 - 2020-09)
- Handle all customer concerns in a pleasant and professional manner.
- Collaborated with staff in development of various initiatives designed to assist in meeting customer service goals
- Ensured all employees were properly trained, knowledgeable and provided excellent guest service.
- Daily administrative duties of the hotel.
- Responsible for all aspects of operations at the hotel, day-to-day staff management and guests.
- Coached and counselled employees to ensure adherences to hotel policies, standards and procedures
- Reconcile the daily cash log and night audit report
- Ambassador of the hotel for management company.
- Weekly meetings with sales team.
- Managed a team of 30 employees
- Monitored and maintained budgets
- Successfully implemented new policies and procedures to improve team efficiency
- Maintained staffing levels
- Managed and trained new hires
- Prepared payroll
Front Office Manager - Hampton Inn - Doylestown, PA
(2017-11 - 2018-07)
- Handle all customer concerns in a pleasant and professional manner.
- Collaborated with staff in development of various initiatives designed to assist in meeting customer service goals
- Ensured all employees were properly trained, knowledgeable and provided excellent guest service.
- Assisted with the daily administrative duties of the hotel.
- Responsible with supporting the General Manager in the day-to-day leadership and overseeing the front office operations.
- Coached and counselled employees to ensure adherences to hotel policies, standards and procedures
- Reconcile the daily cash log and night audit report
- All other duties as assigned by the General Manager
Front Desk Agent - Homewood Suites by Hilton - Warrington, PA
(2015-08 - 2017-11)
I am apart of the award winning team of the Homewood suites by Hilton.
- I take reservations from guest who call in or come into the hotel.
- I greet all guest who are departing and arriving at the hotel.
- Cashing handling.
- Meet the demands of the guest who have special needs or request special items.
- I handle guest request who are unhappy with there stay.
- I resolve problems in a timely manner.
