Conall Fitzpatrick

CELTA-qualified English teacher with assessed teaching practice at A1-A2 and B1-B2 levels, plus approximately six months of school-based classroom experience as a Classroom Assistant. Brings 8+ years of professional experience in hospitality, management and customer-facing roles, including staff training and support for multilingual employees. Combines communicative ELT methodology with practical experience of educational and workplace settings, strong interpersonal and written communication skills, and a track record of adapting explanations, checking understanding and providing constructive feedback.

CELTA at Cambridge CELTA (2026-08 – 2026-08)

120-hour, full-time, face-to-face programme with assessed teaching practice

• Planned and delivered eight assessed teaching-practice lessons to A1-A2 and B1-B2 adult English-language learners.
• Taught speaking, listening, reading, vocabulary, grammar and functional language using communicative methodology.
• Analysed target language, anticipated learner difficulties and selected or adapted materials to learner needs.
• Used pair work, group work, role-play and task-based activities to maximise learner participation.
• Monitored learners, checked understanding, provided feedback and error correction, and incorporated detailed tutor feedback into subsequent lessons.

Classroom Assistant at The High School Ballynahinch (2022 – 2022)

Approximately six months

• Worked as a classroom assistant in a secondary-school environment for approximately six months.
• Supported classroom activities and pupils under the direction of teaching staff, gaining direct experience of day-to-day school routines and classroom procedures.

Bar Manager at Harbour House Inn (2023 – 2024)

• Trained and supported multilingual staff, adapting instructions, demonstrations and explanations to differing levels of English proficiency.
• Delivered structured workplace training in customer service, product knowledge, operational procedures and professional communication.
• Used clarification, checking, practical demonstration and constructive feedback to support understanding and performance.
• Supervised bar and front-of-house teams and handled complex customer and staff communication professionally.

General Manager at McCafferty's Bar (2022 – 2023)

• Trained and coached a team of approximately ten employees in customer service, workplace standards and operational procedures.
• Communicated responsibilities and priorities clearly across a busy customer-facing team.
• Managed staff performance, delivered feedback and resolved complex interpersonal and customer-service situations.
• Held overall responsibility for the day-to-day operation of a busy hospitality venue.

Bartender at Harbour House Inn (2025 – 2026)

Part-time hospitality role drawing on previous management experience.

• Delivered professional customer service while supporting and guiding less-experienced staff.
• Drew on previous management experience to support service standards, customer communication and day-to-day operations.

Logistics Administrator at Mackle Pet Foods (2024 – 2025)

• Worked in a commercial logistics and administrative environment requiring accurate information handling, organisation and clear professional communication.

Professional Screenwriter at Zero Gravity Management (2019 – 2024)

Represented by Zero Gravity Management

• Undertook paid professional screenwriting work, developing and revising scripts, narrative material and dialogue in response to briefs and feedback.
• Developed original film and television material, demonstrating advanced written communication, editing and sensitivity to tone, register and natural dialogue.

Assistant Bar Manager at Harbour House Inn (2019 – 2022)

• Supported staff induction, training and development alongside the supervision and coordination of bar operations.
• Communicated procedures, service expectations and operational information clearly to team members and supported staff during high-pressure service periods.

Earlier Bartending Experience at Harbour House Inn; Villa Vinci (2017 – 2019)

Harbour House Inn (2018-2019) | Villa Vinci (2017-2018)

• Customer-facing food-and-beverage service, product recommendations, accurate order clarification, team support and communication with a wide range of customers.