Cordelia Harrison

Friendly, reliable, and hardworking hospitality professional with experience in customer service, food preparation, housekeeping, and retail. Passionate about creating a welcoming experience for customers and providing high standards of service. Possesses excellent communication skills, strong attention to detail, and the ability to work efficiently in fast-paced environments. Quick to learn new tasks, highly organised, and committed to maintaining excellent hygiene and food safety standards.

Waitress (Work Experience) at The Glasshouse (2021-09 – 2022-05)

• Provided friendly and attentive customer service, ensuring guests had an enjoyable dining experience.
• Greeted and seated guests promptly, managing table allocations and wait times effectively.
• Informed customers of daily specials and menu options, helping them make informed choices.
• Offered allergen and dietary advice to ensure customer safety and satisfaction.
• Took food and drink orders accurately and delivered them efficiently.
• Prepared and served beverages, including coffee, espresso-based drinks, and cocktails.
• Maintained high standards of food safety and hygiene at all times.
• Reset and prepared tables with clean service ware between customers.
• Stocked and replenished condiments, linens, and cutlery.
• Completed opening and closing duties in accordance with company standards.
• Assisted with dishwashing and maintaining cleanliness throughout the restaurant.
• Delivered excellent service during busy periods while remaining calm and professional.

Christmas Temporary Sales Assistant at Card Factory, Trafford Centre (2022-10 – 2023-01)

• Assisted customers in locating products and answering queries.
• Operated tills and processed customer transactions accurately.
• Recommended products to customers to support sales.
• Replenished stock and maintained well-presented displays.
• Ensured shelves remained organised, tidy, and fully stocked.
• Delivered friendly customer service during the busy Christmas trading period.

Kitchen/Housekeeping Assistant at Hartley Green Residential Care Home (2023-06 – 2026-05)

• Assisted with food preparation, including preparing sandwiches and peeling fruit and vegetables.
• Received and stored food deliveries correctly.
• Managed stock intake and storage organization.
• Washed dishes and kitchen equipment to maintain hygiene standards.
• Delivered meals and food supplies to residential units.
• Maintained cleanliness of kitchen and storeroom areas.
• Emptied bins and carried out daily sweeping and mopping duties.
• Cleaned residents' rooms to a high standard.
• Completed laundry duties efficiently.
• Vacuumed, swept, and mopped floors throughout the facility.
• Cleaned offices, reception areas, mirrors, and surfaces.
• Maintained a clean, safe, and welcoming environment for residents and visitors.

RQF Level 1 in Hospitality and Catering – Worsley College, Walkden, Manchester (2022)