Corey Williams

Led the Project Team in lieu of a Project Manager since October 2024. Achieved great success in our busiest quarter, with many satisfied external and internal stakeholders. One direct report Responsible for implementing a new business area; A furniture rental model.

Project Coordinator - FRC Group - Liverpool

(2023-07 - 2026-04)

• Led the Project Team in lieu of a Project Manager since October 2024. Achieved great success in our busiest quarter, with many satisfied external and internal stakeholders.
• One direct report
• Responsible for implementing a new business area; A furniture rental model.
• Complete oversight of many projects simultaneously, from processing through to completion
• Ownership of several watchlist customer contracts and all refugee resettlement work
• Working to and meeting multiple shifting deadlines
• Coordinating the many moving parts of projects; Resource, stock, lead times etc
• Keeping customers informed of dates and scope of works
• Attending sites to plan and oversee projects
• Signing off on works with customers
• Attending operations meetings to coordinate teams on large projects
• Meeting with suppliers to manage lead times
• Resolving any issues that arise after projects are complete

Customer Service Specialist - FRC Group - Liverpool

(2022-02 - 2023-07)

• Responsible for Refugee Resettlement and managing several key customers
• Handling complaints
• Attending customer meetings
• All duties from previous role

Customer Service Administrator - FRC Group - Liverpool

(2021-06 - 2022-02)

• Liaising directly with customers such as local councils, housing associations & tenants
• Routing and scheduling deliveries of products across the UK, ensuring efficiency of logistics operation and delivery within customer lead times
• Answering telephone and email queries in a professional and helpful manner
• Processing orders and ensuring successful deliveries
• All duties from previous role

Customer Service Advisor - FRC Group - Liverpool

(2021-03 - 2021-06)

• Using computer-based systems such as Excel.
• Dealing with customers and suppliers via email and telephone.
• Booking in stock with suppliers
• Producing daily reports of incoming stock
• Signing off and printing delivery notes
• Managing warranties on appliances
• Administrative tasks. For example: KPI's

Volunteer - Kensington Food Bank - Liverpool

(2021-02 - 2022-10)

• Distributing food and other essential supplies.

Technician Assistant - Linings and Coatings Company - Wrexham

(2020-11 - 2021-02)

• Manual handling, preparing and bonding steel plates.

Volunteer English Teacher - Angloville - Poznan, Poland

(2019-06 - 2019-07)

• Teaching English as a foreign language to teenagers and young adults.

Bar staff - Cross Foxes Coedpoeth - Coedpoeth, Wrexham

(2014-06 - 2016-08)

• Handling money, using a cash register.

Kitchen Porter - Coedpoeth Tandoori - Coedpoeth, Wrexham

(2013-08 - 2014-06)

Bachelor of Arts - English - University of Liverpool (2017 - 2020)

Access to HE Diploma - Humanities - Coleg Cambria Wrexham (2016 - 2017)

GCSEs - Ysgol Morgan Llwyd Wrexham (2008 - 2013)