Courtney Pymm

Reliable and hardworking Retail Assistant with experience supporting busy shop floor operations. Skilled in stock replenishment, shelf organisation, checking product dates, till operation and customer service. Comfortable working in fast-paced environments, following store procedures and maintaining clean, safe and well-presented retail spaces. A friendly team player with a positive attitude and a strong focus on helping customers.

Retail Assistant at Thornberry Animal Sanctuary (2024-01 – Present)

• Operate the till and process cash, card and contactless payments accurately.
• Replenish shelves and keep products organised, clean and easy for customers to find.
• Check stock and report low stock or discrepancies to the appropriate team members.
• Assist customers with product information, prices and general enquiries in a friendly manner.
• Help maintain a clean, tidy and safe shop floor in line with health and safety procedures.
• Support colleagues during busy periods and help new team members understand shop floor duties.

Sales Associate at Levi (2023-02 – 2024-12)

• Served customers and processed sales transactions, payments and returns.
• Replenished stock and monitored product availability on the shop floor.
• Kept shelves, displays, fitting areas and checkout spaces clean and well organised.
• Helped set up promotional displays and ensured products were presented to store standards.
• Assisted customers with product enquiries and provided friendly day-to-day customer service.
• Handled customer concerns professionally and worked with colleagues to resolve issues.

– Freeman College