Craig Jenel
Area Sales & Technical Manager
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About
I am a dedicated, diligent and enthusiastic individual who thrives on new and challenging situations. My varied work experience has empowered me to embrace any task. As well as often taking the role as a motivational leader within groups I am also a very good team worker who focuses on delivering the desired outcome. I am positive and approachable but also always willing to approach others to understand their perspectives and how we can work together to achieve our respective business goals.
Experience
Area Sales & Technical Manager - Nic Ice Ltd - North of England
(2021-01)
Technically trained and responsible for 140+ ice cream parlours, manufacturers and wholesalers across the North of England with a turnover of over £3.5 million.
- Technical training and customer demonstrations
- Service and develop existing portfolio whilst building relationships
- Identify new business opportunities within area
- Strategic planning with Nic counterpart
- Present market and sales data internally to CMT
Matchday Catering Manager and Matchday Steward - Accrington Stanley FC
(2018-09)
Responsible for the health and safety of staff and customers on match days, along with keeping up with food hygiene standards, along with managing 6 kiosks within the ground and assisting the bar staff when needed. With having access to the whole ground and being a steward to the club, when I am requested to assist.
- Maintain Health and Safety and Food Hygiene standards are kept
- Assist with crowd control
- Control stocking and wastage for the club.
- Organising staffing
- Delivering a 5-star food hygiene, from a 1 on an unannounced audit, with introducing new procedures and practices
Sales Support Manager - ACDC LED Ltd (Part of the Zumtobelgroup)
(2019-05 - 2021-01)
Responsible for managing a pipeline of over £33 million over 6 regions around the world, generating, maintaining and building relationships within Zumtobel Sales, Business Development Managers and End Users, to strengthen ACDC's brand and project positioning.
- Ensure effective management of major projects within a region
- Track, monitor and support projects to ensure order placement
- Problem solve and manage the customer relationship pro-actively
- Responsible for the day-to-day management of a Regional Sales Support Advisor(s)
- In conjunction with external sales set key sales and pipeline targets, monitor and report against targets and goals
- Increase sales revenue by developing relationships and sales pipeline in the region
- Support the quotation process
- Effectively manage communications internally to ensure the delivery of projects and sales on time
- Manage multiple projects and priorities to ensure effective customer service levels
- Analyse and key information to understand market and regional sales opportunities
- Motivate the team to ensure customer excellence and build an open communication environment
- Work with colleagues to ensure effective sales administration processes and systems
- Increasing sales within France and delivering on several projects
- Improved relations with the US and BNL regions
Business Development Manager - Soreen Ltd
(2018-02 - 2019-05)
Commercially responsible for buying groups at head office level as well as new and existing wholesale accounts, such as Country Range Group, Marillio, Dunsters Farm, Foodservice Options.
- Grow sales volumes
- Gain new listings and introduce NPD
- Work collaboratively on account specific marketing initiatives
- Organising and attending exhibitions
- Listing with the NHS Supplychain through Marillo
- Commercials and listings with several football clubs
Account Manager - Fresh Direct
(2017-08 - 2018-02)
Responsible for managing existing accounts and gaining new business, working with accounts such as Bolton Wanderers FC, Queen Elizabeth Hospital Birmingham, Chinese Buffet World
- Grow sales volumes
- Gain new listings and introduce NPD
- Work collaboratively on account specific marketing initiatives
- Working with the Operations Manager and Depot Manager regarding customer feedback on products and services
- Securing tenders for both Queen Elizabeth Hospital and Chinese Buffet World
- Improving customers relations
Territory Sales Manager - H N Nuttall Ltd
(2017-01 - 2017-08)
Covering a geographic area working with Executive Chefs, Head Chefs, Bar Mangers and other decision makers in small delis, pubs, restaurants, hotels, sports clubs, health and education sites
- Developing existing accounts/win new accounts to gain new listings and increase rate of sale
- Regular meetings to evaluate current performance and plan future activities
- Working alongside Credit Control to ensure accounts complied with credit agreements
- Nominated supplier for a hotel group in the lake district
- Steading the areas sales, after being mismanaged for several years. Working with transport and customers
Business Development Manager - Pukka Pies
(2013 - 2017)
Responsible for managing existing accounts and gaining new business, working with independent and national fish & chip shops, bakeries, takeaways, wholesalers, caterers, pubs/hotels and Stadia such as V A Whitley, Jack Frost (Isle of Mann), Henry Colbecks.
- Grow sales volumes
- Gain new business
- Developing NPD bespoke to my areas taste profiles
- Organising and attending exhibitions
- Nominated pie supplier to Coral Island (Blackpool)
- Increasing sales of shortcrust pies 30% year on year
Sales Development Manager - Pooles of Wigan Ltd
(2012 - 2013)
Managing a Van Sales service to 70 customers, with daily deliveries and concrete deadlines
- Grow sales volumes
- Gain new business
- Forecasting and reporting against targets
- Gaining distribution through 2 new wholesalers
- Nominated pie supplier to North Manchester Hospital
Sales Support Manager - VA Whitley & Co Ltd
(2010 - 2012)
Managing a database of 400 accounts in my geographic area, mainly fish & chips shops and takeaways, with an annual turnover of £2m
- Grow sales volumes
- Gain new business
- 5% growth year on year
Area Sales Co-Ordinator - Walter Holland & Son
(2005 - 2010)
Managing a team of 8 vans and 400 customers with an annual turnover of £2.5m
- Grow sales volumes and gaining new business
- Win back lapsed business
- Turning around sales from -1.5% to over 3%, working with customers and the team
Education
National Diploma - Computer Studies - Accrington and Rossendale College (1995 - 1997)
BTEC 1st Diploma - Information Technology Applications - Haslingden High School & 6th Form (1989 - 1995)