Daisy Hermann

I am a dedicated, organised, and methodical individual with strong interpersonal skills and a passion for delivering excellent customer service. I work well as part of a team and bring a positive, professional attitude to every task. I am enthusiastic, eager to learn, and always willing to develop new skills that help create a welcoming and enjoyable experience for customers.

I am reliable, dependable, and confident taking on new responsibilities within fast-paced hospitality environments. I approach each shift with commitment, attention to detail, and a strong focus on supporting both customers and colleagues.

Customer - RESTART, Seetec

(2025-10)

Actively engaging with employment adviser to develop and enhance employability skills to sustain suitable employment opportunities.

Cleaner - ASDA - Swindon

(2025-03 - 2025-08)

• Maintained high standards of cleanliness across store areas, including shop floor, staff rooms, and customer facilities
• Followed health and safety regulations to ensure a safe environment for staff and customers
• Used cleaning equipment and chemicals correctly and efficiently
• Worked independently and as part of a team to complete tasks within set timeframes
• Responded quickly to spillages and maintenance needs to minimise hazards
• Supported overall store presentation and customer satisfaction

Kitchen Assistant - Ofie Restaurant - Swindon

(2022-05 - 2022-10)

• Maintained high levels of cleanliness throughout the kitchen to meet hygiene and food-safety standards
• Improved kitchen efficiency by assisting with food preparation tasks and supporting chefs during busy periods
• Followed strict health and safety procedures when using kitchen equipment to prevent accidents and maintain a safe working environment
• Ensured correct waste disposal practices to keep the kitchen clean, organized, and compliant with regulations
• Rapidly washed dishes and utensils to keep the kitchen area running smoothly during service
• Carefully handles food and equipment, consistently adhering to food-safety and hygiene regulations

Support Worker - Obsaint Care - Swindon

(2021-03 - 2022-01)

• Provided emotional support to service users, helping improve wellbeing and confidence
• Assisted with daily living activities to ensure comfort, dignity, and independence
• Supported individuals with personal care tasks in a safe, respectful manner
• Assisted with mobility-related tasks to promote safe movement and prevent accidents
• Communicated clearly and compassionately with service users, families, and colleagues
• Maintained a clean, organised environment in line with health and safety standards

Support Worker - Carecentred Ltd - Croydon

(2018-11 - 2021-03)

• Delivered high-quality care and support to individuals with diverse needs
• Helped with personal care, meal preparation, and daily routines to enhance comfort and wellbeing
• Provided companionship and emotional support, building trust and positive relationships
• Always followed safeguarding procedures and health and safety guidelines
• Accurately recorded observations and updated documentation to support effective care plans
• Worked flexibly within a team to ensure consistent, reliably support

Restaurant Supervisor - Marwako Fast Foods - Accra, Ghana

(2009-02 - 2014-08)

• Supervised daily restaurant operations to ensure smooth service and high customer standards
• Led and supported a team of staff, including training new employees and monitoring performance
• Assisted with food preparation, order accuracy, and quality control during busy periods
• Managed stock levels, monitored inventory, and coordinated with suppliers when needed
• Handled customer enquiries and resolved complaints professionally to maintain a positive dining experience
• Ensured all food-handling, hygiene, and health and safety standards were met consistently
• Helped maintain a clean, organized, and efficient front-of-house and kitchen environment

Level 2 - Childcare - Training Express

Level 2 - Health and Nutrition - Training Express

Level 3 - Supervising food safety in catering hospitality - Training Express