Daisy Yelland

Highly organised and proactive professional with over eight years' experience in operations, administration, and event coordination. Skilled in managing schedules, logistics, communications, and day-to-day administration within fast-paced environments. Approachable, adaptable, and detail-oriented, with strong organisational and interpersonal skills and the ability to manage multiple priorities efficiently.

Freelance Operations & Administrative Support at Creo Arts (2026-01 – Present)

• Managing customer inboxes and responding to queries professionally and efficiently
• Booking and coordinating travel logistics
• Providing administrative support across multiple projects
• Creating and distributing events itineraries
• Liaising with clients and competition winners
• Providing on-site event support

Career Break (Maternity Leave) (2024-11 – 2025-12)

Operations Manager at Creo Arts (2022 – 2025)

• Coordinated logistics and operational delivery for large-scale international art fairs
• Managed schedules, suppliers, staffing, and venue coordination
• Managed operational documentation, schedules and communications across multiple projects
• Created and maintained project timelines, documentation, and operational planning
• Oversaw on-site event support and day-to-day coordination
• Provided operational and administrative support across multiple projects

Operations Manager at MyChocolate Ltd (2020 – 2022)

• Managed team members, including scheduling, hiring, training, and check-ins
• Maintained client relationships and planned bespoke events
• Oversaw stock management and ingredient ordering
• Managed supplier relationships and negotiated rates
• Coordinated distribution of virtual workshop kits
• Recruited and trained new team members, including creating training materials

Events Coordinator at MyChocolate Ltd (2019 – 2020)

Travel Coordinator at Ted Baker (2017 – 2019)

Office Coordinator at The Team (2016 – 2017)

Project Coordinator at LCX (2015 – 2016)

2:1 in English Literature and Creative Writing – University of Reading (2011 – 2014)