Dana Chehab

A highly motivated professional with vast experience in the HR sector. I have 6 years experience working in a fast-paced environment at KPMG in different roles, from HR Assistant to Learning Deployment Coordinator. My experience includes managing bi-yearly internal promotion projects where I delegated workload and managed staff.

Throughout all roles, I have built and maintained strong relationships with recruiters, the business, agencies, candidates and employees at all levels. Strengths include high work standards, excellent communication skills and working in a multi-disciplinary team.

Learning Deployment Coordinator - KPMG LLP - Watford, Hertfordshire

(2019-03 - 2021-09)

• Deploying and coordinating all course types such as classroom, e-Learning, Video Conference
• Liaising with the Learning BPs to establish specific training requirements for staff
• Assisting with project managing the organisation of major events such as Graduate intakes
• Maintaining the training catalogue ensuring all training data is up to date on the KPMG Learning portal
• Building key relationships with course owners and suppliers
• Running regular and complex reports, liaising with HR Systems team where necessary
• Monitoring of pre and post course work completion
• Drafting key communications to delegates, faculty and suppliers
• Managing supplier contracts ensuring they meet with KPMG's terms and conditions for both
• Managing registrations and cancellations and applying a fee where required according to the cancellation policy
• Maintaining budgets for courses, tracking costs and reviewing complex finance reports
• Tracking and processing invoices for external venues/presenters and other course costs
• Ensuring VAT information is submitted within internal service level agreements

HR Assistant – Employee Life Cycle Team - KPMG LLP - Watford, Hertfordshire

(2018-03 - 2019-03)

• Processing internal transfers, secondments, flexible working and resignations by updating SAP/Success Factors
• Handling and processing termination events such as sudden leavers who have been dismissed or failed an exam – liaising with the relevant teams to ensure all access has been terminated
• Checking right to work and liaising with immigration in regards to employees visas and requirements
• Managing the extension and termination processes for employees on Fixed Term contracts
• Producing various types of reference letters for employees – employment, financial and visa references
• Processing promotions, demotions and bonuses on the system and producing relevant communications
• Creating Flextra reports on a monthly basis including v-lookups and pivot tables to outline the benefit costs of employees and leavers
• Liaising with HR Business Contacts and Employment Law team in order to resolve complex cases that fall outside of policy
• Training new joiners on processes and providing guidance and knowledge on how to complete cases
• Working to agreed service level agreements and payroll critical deadlines
• Handling sensitive confidential data and adhering to the Data Protection policy at all times
• Producing training material for new joiners and updating process guides
• Updating employees records to reflect absences and leave as well as producing sickness letters

HR Assistant – Interview Arranging Team - KPMG LLP - Watford, Hertfordshire

(2016-11 - 2018-03)

• In charge of coordinating interviews for the Tax business function
• Managing multiple functional mailboxes and responding to queries proactively
• Liaising with internal/external stakeholders on a weekly basis through conference calls
• Processing candidate expenses and liaising with payroll to process these
• Attending meetings and working alongside managers and people leaders to refine and improve processes
• Managed a project to arrange 300 internal promotion interviews with strict deadlines
• Coached and managed 2 temporary staff who assisted with the project by advising on process and delegating tasks

Recruitment Assistant - NHS Professionals - Watford, Hertfordshire

(2014-09 - 2016-10)

• In charge of managing the full recruitment process of specialist nurses in the London region
• Using reports to monitor the pipeline, applicants awaiting screening, awaiting interview, and in progress
• Chasing outstanding tasks and enhancing our candidate experience by reducing the time to recruit
• Dealing with complaints; conducting extensive investigation and ensuring positive outcome

BSc - Management with Human Resources - Royal Holloway University of London (2011 - 2014)

BTEC Level 3 - Business Studies - West Herts College (2009 - 2011)

GCSEs - General Education (2003 - 2009)