Daniel Edwards

Security and safety professional with over 10 years’ experience across rail, retail, hospitality, and warehouse environments. Skilled in managing high-pressure situations, including emergency response and public safety incidents. Proven ability to lead teams, enforce compliance, and deliver exceptional customer service. Currently working within the rail industry, leveraging strong operational knowledge and crisis management expertise to ensure passenger and station security.

Station Security Host - Chiltern Railways (Teamwork Agency) - Solihull station

(2025-03 - 2025-10)

• Provide security and customer service across Solihull station, ensuring safety and operational efficiency.
• Successfully managed multiple high-risk situations, including suicide prevention interventions.
• Assist passengers with accessibility needs and deliver clear guidance on rail services.
• Maintain station cleanliness and readiness during night shifts, working independently under minimal supervision.

Close Protection Manager - Various Locations - UK & Abroad

(2021-06 - 2025-02)

• Coordinated security operations for private and public events, including international assignments.
• Developed and implemented standard operating procedures to improve security effectiveness.
• Managed and deployed close protection teams, ensuring full client satisfaction and safety compliance.

Distribution Warehouse Security Guard - Halfords - Coventry

(2017-06 - 2021-06)

• Protected staff, assets, and property, ensuring a safe working environment for 100+ employees.
• Supervised cover guards and delivered security briefings aligned with company protocols.
• Conducted vehicle and personal searches, managed visitor logs, and addressed anti-social behavior.

Site Security Officer - Lower Precinct Shopping Centre - Coventry

(2016-10 - 2017-06)

• Patrolled premises, ensured public safety, and provided first aid where necessary.
• Communicated effectively with retailers
• Coordinated responses with emergency services.

Door Supervisor & Night Auditor - T.E.L Security - Auckland, NZ

(2015-10 - 2016-10)

• Supervised up to 10 security personnel across multiple venues.
• Managed hostel and club security operations, including guest ID checks and stock control.
• Prepared daily financial reports for hospitality operations.

Security Officer - IKEA - Coventry

(2012-10 - 2015-10)

• Collaborated with law enforcement during incidents, detaining offenders and completing reports.
• Oversaw visitor access, enforced ID verification, and conducted security checks.
• Supported theft investigations and performed internal audits to protect company assets.

BTEC - Media (Merit) - City College Coventry (2008 - 2010)

City & Guilds - Adult Numeracy & Literacy L1 & L2, ICT Key Skills L1 & L2 (2008 - 2009)

GCSEs - 8 GCSEs including English, Maths, History, Geography (2003 - 2008)