Daniel Goddard
Microsoft D365 Functional Consultant/Product Owner
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About
Information technology and CRM primarily have been my chosen career for over 15 years. My range of customer and project sizes comprise of small businesses to enterprise wide. The work history outlined below has increased my knowledge of the operations and culture of many industries. This has provided me with the understanding and ideas needed to meet the technology objectives that businesses need.
Experience
RHS June 2022 - present: London
Title: D365 Functional Consultant/Product Owner for Membership, Marketing, Fundraising & NfP.
I am a product owner for Customer Insights and elements of the Membership & Fundraising stream at RHS. For over three years I have been working with change leaders and suppliers to deliver D365 to multiple areas of RHS, including membership services, marketing and fundraising.
This is still a live role, any additional questions can be asked during an interview but will not be detailed in this CV at this stage.
Education
MBSS: Managing Microsoft Dynamics Implementations
Oct 2010 No Expiration Date
MBSS: Microsoft Dynamics CRM 3.0 Applications
No Expiration Date
MBSS: Microsoft Dynamics CRM 3.0 Customization
No Expiration Date
MBSS: Microsoft Dynamics CRM 3.0 Installation & Configuration
No Expiration Date
Microsoft Sure Step (2009 Certified) +
