Daniel Matos Neves

Motivated and dependable individual with a BTEC in Film and Production from Lewisham Southwark College. Experienced in collaborative projects, problem-solving, and creative production, with a proven ability to adapt, learn quickly, and exceed expectations in fast paced environments. Additionally bilingual being fluent in both Portuguese and English which helps with my customer relations skills

Property Sales Assistant - G7N Properties - Portugal

(2024-08 - 2025-09)

• Worked directly with clients, helping them find and purchase properties while providing guidance and support throughout the process.
• Built and supported strong relationships with clients, ensuring they felt heard, informed, and confident in their decisions.
• Coordinated with the team and helped keep day to day operations running smoothly.
• Developed my communication, negotiation, and client service skills in a results driven environment.

Bar Staff - Underbelly

(2023-10 - 2024-01)

• Served drinks at the busy Christmas markets in Trafalgar Square and Leicester Square, which included soft drinks, hot drinks, beer, mulled wine, and cocktails.
• Learned to multitask under pressure, running 2–3 tills at once while keeping orders correct.
• Developed strong customer service skills, making sure everyone left satisfied even during the busiest days.
• Adapted quickly to a team environment and learned how to keep calm and efficient in fast-paced situations.

Temporary Bar Staff / Waiter - MCC Catering

(2023-09 - 2023-10)

• Worked at Lord's Cricket Ground during match days, serving drinks, restocking bars and waiting tables.
• Learned bartending skills, including opening bottles and making cocktails, while delivering friendly and professional service.
• Built confidence interacting with people and handling high pressure situations smoothly.
• Strengthened teamwork, customer service and time management skills.

Labourer - Apex

(2021-06 - 2023-08)

• Worked on various construction sites, helping with general labouring tasks, cleaning and helping the senior builders when needed.
• Learned how to assess situations quickly and solve problems on the spot.
• Gained practical experience with risk assessments and staying safe on site.
• Developed resilience and a professional attitude in physically demanding environments.

Delivery Driver - Just Eat

(2020-10 - 2021-04)

• Delivered food quickly and safely, picking up orders from restaurants and bringing them to customers.
• Dealt with challenging situations calmly, such as order mistakes or unhappy customers, which improved my problem solving and communication skills.
• Managed time effectively to ensure deliveries were on schedule and customers were satisfied.

Sales Associate - Sports Direct

(2017-03 - 2020-10)

• Worked on the shop floor helping customers, running tills and fulfilling online orders.
• Organised stockrooms and made sure products were displayed neatly and correctly.
• Learned how to multitask, manage time efficiently and communicate clearly with both customers and team members.
• Built strong customer service skills and gained confidence in a busy retail environment.

Level 3 UAL Diploma in Creative Media Production & Technology - Film and Production - Lewisham Southwark College

Tourism and Hospitality Degree - Tourism and Hospitality (2025-12 - 2028)