Danny Isted

Supply chain and logistics professional with 15+ years’ experience across NHS procurement, inventory and operational logistics. Experienced in leading teams, coordinating site-wide service delivery, managing supplier relationships, reviewing stock and identifying opportunities to improve efficiency and control costs. Uses operational reports and KPIs to identify issues, support decisions and drive continuous improvement.

Achievements include improving stock delivery times, strengthening courier-delivery tracking and managing rebate identification and recovery. Brings a practical, data-led approach to risk management, service continuity, stakeholder engagement and project coordination, with transferable experience relevant to regional supply chain support and value-creation programmes.

Logistics Supervisor - South West London Procurement Partnership — based at Epsom Hospital

(2021-04)

• Lead a Supply Chain and Logistics Team of 1–10, planning and allocating workloads to meet operational demand and maintain service standards.
• Oversee logistics across a whole hospital site, with occasional support to other sites; adapt resources to changing demand and protect continuity of service.
• Produce performance reports and monitor KPIs, using operational data to highlight issues, support decisions and identify improvement opportunities.
• Improved stock delivery times by reviewing processes and coordinating logistics activity around service requirements.
• Lead stock review programmes across departments, identifying opportunities to improve stock management, stock visibility and efficient use of inventory.
• Represent the site on logistics matters and coordinate with internal departments and external partners, including NHS Supply Chain.
• Manage rebate identification, tracking and recovery, supporting cost control, financial oversight and value recovery.
• Lead risk-management activity and maintain compliance with Trust policies, audit requirements and health and safety regulations.
• Introduced a process to strengthen courier-delivery tracking and control, improving visibility and reducing the risk of deliveries going missing.
• Conduct appraisals, one-to-ones and performance reviews; support staff development, wellbeing, absence management and annual leave planning.
• Coordinate major storage redesigns and departmental relocations, planning activity to minimise disruption to service delivery.
• Provide operational cover when required to maintain service continuity and resolve day-to-day issues.
• Support product trials and the implementation of new systems and procedures, helping translate operational needs into practical process improvements.

Logistics Coordinator (Secondment) - Epsom and St Helier NHS Trust

(2020 - 2021-04)

• Supported site-wide coordination of supply chain and logistics services, organising daily activity and helping maintain service standards.
• Supervised team activity and distributed workloads to support efficient resource use and timely delivery.
• Managed stock reviews and supplier escalations, helping resolve supply issues and respond to changing operational requirements.
• Represented the Trust in supplier meetings and savings initiatives, contributing to supplier engagement, cost-control activity and identification of improvement opportunities.
• Coordinated goods receipt, dispatch and returns, and supported system improvements and operational process development.
• Conducted performance reviews and supported staff development.

Logistics Ward Representative - Epsom and St Helier NHS Trust

(2011 - 2020)

• Managed ward-level stock replenishment using electronic demand-capture systems to support product availability and timely supply.
• Raised non-stock purchase orders directly with suppliers and identified potential savings through alternative sourcing.
• Prepared quarterly stock reports with departmental managers to improve stock visibility and support informed stock-control decisions.
• Maintained accurate storage, stock rotation and timely product delivery.
• Provided supervisory cover for the Team Leader during periods of absence.