Danny Madden

Commercially driven hospitality and leisure professional with over 16 years' experience progressing from frontline operations to full business leadership. Held complete accountability for profit and loss, financial performance, team leadership, customer experience, compliance and business development as Leaseholder and Operator of the Levin Club for almost a decade. Proven track record of delivering profitable operations, negotiating supplier contracts, leading teams, driving community engagement and developing long-term strategic initiatives.

Former Park

Resorts team member with a strong understanding of holiday park operations and a passion for delivering exceptional guest experiences and commercial results.

Consultant - Village Hall - Romney Marsh, Kent

(2025-03)

• Manage and coordinate operational staff including cleaners, caretakers and maintenance contractors.
• Oversee the day-to-day operation and smooth running of the village hall facility.
• Lead improvements to booking and administration processes, including development of a new website to enhance customer experience and operational efficiency.
• Coordinate maintenance activities and ensure facilities are maintained to a high standard.
• Ensure compliance with health and safety regulations and maintain a safe environment for staff, visitors and community groups.
• Liaise with committee members, hirers, contractors and local stakeholders to support the ongoing development of the facility.

Leaseholder & Business Operator - Levin Club - Romney Marsh, Kent

(2016-08 - 2025-03)

Held full responsibility for all operational, commercial and financial aspects of a hospitality and leisure venue serving a membership of over 500 members. Accountable for profitability, customer experience, compliance, team leadership and business development.

• Full P&L ownership including budgeting, payroll, banking, accounts and cash management.
• Led recruitment, training, scheduling and performance management of hospitality staff.
• Managed teams of up to 8 employees during major events and peak trading periods.
• Managed supplier relationships, negotiated contracts and controlled operating costs.
• Oversaw stock management, purchasing and inventory controls.
• Managed multiple revenue streams including bar operations, food service, gaming machines, entertainment programmes and private events.
• Planned and delivered year-round entertainment and event programmes to increase member engagement and revenue generation.
• Maintained compliance with licensing, health & safety and gaming regulations.
• Produced reports and presented business performance to committee and ownership stakeholders.
• Built strong relationships with community organisations, local businesses and public-sector stakeholders.
• Successfully maintained profitable operations while serving a membership base of over 500 members.
• Reduced supplier costs by an average of 15% through contract negotiation and supplier management.
• Raised over £70,000 for local charitable organisations and community initiatives.
• Supported record PTA fundraising performance, helping generate over £3,000 for a local school.
• Worked collaboratively with local council representatives on long-term redevelopment planning and future business strategy.

Club Manager - Levin Club - Romney Marsh, Kent

(2009-12 - 2016-08)

• Managed day-to-day operations across all areas of the business.
• Supervised staff recruitment, training, scheduling and performance.
• Managed stock control, purchasing and supplier relationships.
• Organised events and entertainment programmes to increase customer engagement and revenue.
• Supported budgeting, financial administration and operational reporting.
• Maintained compliance with licensing and health & safety requirements.
• Built strong relationships with members, community groups and stakeholders.

Hospitality Team Member - Park Resorts (now Parkdean Resorts) - Camber Sands

(2008-03 - 2009-12)

• Delivered exceptional customer service within a fast-paced holiday park environment.
• Supported bar and entertainment operations during peak holiday periods.
• Developed a strong understanding of holiday park operations, guest expectations and leisure hospitality standards.
• Worked effectively as part of a multi-department team focused on guest satisfaction.

Southlands Comprehensive School