Kevin Christopher
Spa, Leisure, Hospitality and Facilities Management Professional
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About
A highly experienced spa, leisure, hospitality and facilities management professional with extensive experience across holiday parks, hotels, sports centres, retail and gaming environments. Recognised for strong leadership, operational excellence, and a deep commitment to health and safety. Adept at managing multi-site operations, large teams, high‑value cash handling, and complex maintenance environments.
Known for a proactive, systematic approach and the ability to deliver safe, efficient and customer‑focused services.
Experience
General Manager - J Holland and Sons Ltd
(2023-01 - 2026-01)
- Overseeing daily operations of two amusement arcades and a high‑rate casino, ensuring a safe and enjoyable customer experience
- Managing secure handling of high‑value cash transactions
- Lead opening/closing procedures, staff rotas and operational workflows
- Ensure all gaming machines and equipment were fully operational and maintained
- Managing recruitment, training and disciplinary processes
Park and Maintenance Manager - Wareham Forest Lodge Retreat (Darwin Escapes)
(2021-01 - 2023-01)
- Managed daily operations of 57 lodges, 17 hot tubs and extensive grounds
- Supervised park staff, delivering training and inductions
- Ensured full compliance with company health and safety procedures
- Managed budgets, departmental finances and payroll
- Oversaw maintenance of company vehicles and mechanical equipment
- Handled customer enquiries and feedback professionally
Leisure Manager - Swanage Bay View Holiday Home Park (Darwin Escapes / Away Resorts)
(2017-01 - 2021-01)
- Managed swimming pool, gym and leisure facilities, ensuring full compliance with Health and Safety, COSHH and inspection requirements
- Delivered seasonal activity programmes and supervised activity teams
- Managed budgets and P and L accounts
- Oversaw maintenance of gym equipment, studio areas and pool plant facilities
Spa and Leisure Manager - FJB Haven Hotel
(2017-01 - 2017-12)
- Managed spa, pool and leisure facilities with full Health and Safety responsibility
- Handled customer complaints and resolved issues promptly
- Managed cash handling and created opportunities for secondary spend
Leisure Club Manager - Swanage Bay View Holiday Home Park (Darwin Resorts)
(2013-01 - 2017-01)
- Managed pool operations, Health and Safety compliance and COSHH processes
- Supported regional parks with hot tub/jacuzzi training and biological water testing
- Delivered seasonal activity programmes and managed activity teams
- Worked with senior leadership to identify commercial opportunities
Sports Facilities and Development Manager - Brockenhurst College
(2012-01 - 2013-01)
Maternity Cover
- Managed sports facilities for students, staff and the local community
- Oversaw booking systems, memberships and staff training
- Ensured compliance with college financial regulations
Leisure Centre and Spa General Manager - Sandy Balls Holiday Centre
Leisure Club and Spa Manager - McDonald Elmers Court Hotel & Resort
Leisure Club Manager - Bournemouth Highcliff Marriott Hotel
Education
BTEC - Leisure and Tourism
GCSEs - Maths and English (3 GCSEs total)
