Darci Crowther

I am a motivated individual with a solid foundation in customer-facing roles. I utilise effective communication and problem-solving skills to enhance client satisfaction and resolve issues. I bring strong team collaboration and time management abilities, ensuring smooth operations and excellent service delivery.

I'm friendly and approachable with strong communication skills. My experience is in customer service and team collaboration. I'm a quick learner who adapts easily and enjoys engaging with people. I'm committed to creating welcoming atmosphere and ensuring customer satisfaction.

Front of House Team Member - Argos - Herne Bay, Kent

(2024-11)

• Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
• Provided warm, friendly welcome to visitors, maintaining an excellent first impression.
• Handled customer enquiries and complaints with empathy and professionalism, resolving issues promptly.

Administrative Assistant - Vr Sani Co Ltd - Herne Bay, Kent

(2024-05 - 2024-11)

I quickly adapted and familiarised myself to the systems in place. I enjoyed the customer service side of this role and I am looking for a customer-facing role where I can continue to develop and build on my customer skills further.

• Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
• Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
• Handled photocopying documents, updating files and faxing communications for staff.

Waitress - Prince of Wales - Hoath

(2024-06 - 2024-08)

• Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
• Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
• Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.

GCSEs - Herne Bay High School (2024) Greenhill, Kent