Darcy Saffery

Professional with 4+ years of experience delivering complex digital projects and building things from scratch. I'm at my best when I'm bridging people and process: understanding what customers and teams actually need, making operations run more smoothly, and turning ambiguity into clear, workable outcomes. I bring a technical foundation that helps me work confidently alongside product and engineering teams, but I'm driven by people: I want to be in roles where the work has real impact and the culture is one of genuine ownership and collaboration.

Co-Founder - Unit 4 Studios - London

(2024-08)

Built and scaled an e-commerce business from zero to ~£70k+ annual revenue, managing everything from operations and inventory to customer experience and brand partnerships.

• Grew the business to six figures in under two years, running all commercial, operational, and customer functions end to end
• Organised and delivered pop-up retail events, including a collaboration with Known Source, handling logistics, customer experience, and on-the-day operations
• Use data analysis, automation, and AI tooling to drive decisions on pricing, inventory, and process improvement
• Manage all customer relationships and communications, maintaining strong satisfaction in a competitive, fast-moving market

Operations & Delivery Consultant - Eviden (Atos) - London

(2021-03 - 2025-01)

Delivered digital transformation across multiple high-profile public sector clients.

• Led requirements gathering and stakeholder workshops, translating complex organisational needs into a configured Salesforce platform
• Ran sessions with end users, and managing issue resolution through to go-live sign-off
• Acted as the contact between business users and the technical team, keeping both sides aligned throughout delivery
• Gathered and documented requirements directly from business users in a compliance-sensitive environment, building trust across teams
• Translated user needs into a working solution, iterating based on feedback while maintaining accuracy and compliance
• Automated validation steps and manual processes to reduce error and support better data-driven decisions
• Managed deployment pipelines and tracked incidents using Jira, maintaining a clear audit trail across a cross-functional team
• Coordinated pre-deployment checks and troubleshooting, ensuring system stability before each release

Graduate Software Engineer - Ten10 - London

(2020-03 - 2020-09)

• Completed intensive training in Java, SQL, Selenium, and RPA; delivered automated testing projects to defined quality standards

MSc - International Development - King's College London

BA - Geography & History - SOAS / King's College London