Darren Clarke

A motivated and detail-oriented professional with hands-on experience in customer service and retail environments. I have developed strong communication, teamwork, and problem-solving skills through roles at TK Maxx and Hollywood Bowl, consistently delivering high standards of customer care in fast-paced settings. Alongside my practical experience, I hold qualifications in Business Administration and Media, Film & Television, providing a balance of commercial awareness and creative thinking.

I am reliable, adaptable, and eager to contribute positively to a dynamic team.

Sales Associate - TK Maxx

(2022-12 - 2025-01)

• Delivered face-to-face customer service across multiple departments
• Operated tills and handled cash transactions accurately
• Processed refunds, exchanges, and customer orders
• Responded to customer enquiries in person, by phone, and online
• Replenished stock and processed deliveries to maintain product availability
• Supported store opening and closing procedures
• Completed administrative tasks as required
• Contributed to increased sales

Team Member - Hollywood Bowl

(2019-04 - 2022-11)

• Provided excellent customer service in a fast-paced leisure environment
• Managed high-volume phone bookings and reservations
• Handled cash transactions accurately and responsibly
• Maintained food safety, cleanliness, and hygiene standards
• Prepared guest areas and monitored dietary requirements
• Carried out receptionist duties, greeting customers and handling front-desk enquiries
• Contributed to positive customer feedback and repeat visits

Principles of Business Administration Level 2 - Business Administration (2024-07)

Media Studies Film & Television Level 3 Diploma - Media, Film & Television - West Herts College (2018-06)

GCSE - English & Maths - Francis Combe Academy (2016-06)