Operations Team Leader - Offset Printing & Packaging
(2023-08)
- Lead the day-to-day operation of a busy printing and packaging manufacturing department.
- Plan and coordinate daily and weekly production schedules to ensure customer orders are completed on time and in line with business priorities.
- Monitor production capacity, allocate labour and resources, and adjust schedules to maximise efficiency while minimising downtime.
- Work closely with warehouse, logistics and production teams to ensure the smooth flow of materials and finished products.
- Coordinate staffing levels to meet production targets, quality standards and customer deadlines.
- Identify production bottlenecks and implement process improvements to increase productivity and reduce waste.
- Lead shift handovers and daily production meetings.
- Ensure compliance with Health & Safety, quality standards and company procedures.
- Coach, mentor and develop team members through regular performance management and training.
Operations Team Leader - Polypipe, Aylesford
(2022-06 - 2023-07)
- Managed operational teams within a high-volume manufacturing environment.
- Planned staffing and production activities to maximise efficiency.
- Ensured Health & Safety and quality standards were maintained.
- Worked closely with production and logistics departments to meet customer demand.
- Supported continuous improvement initiatives across the operation.
Yard Supervisor - Parker Building Supplies, Tonbridge
(2020-08 - 2022-05)
- Managed all yard operations, deliveries and customer collections.
- Coordinated transport movements and maximised yard efficiency.
- Successfully implemented Microsoft Dynamics NAV across the yard operation.
- Delivered training to employees on new systems and procedures.
- Conducted staff performance reviews and supported employee development.
- Worked closely with transport providers to improve vehicle turnaround and customer service.
- Completed month-end stock reconciliations and operational reporting.
Yard Manager - H+H UK Ltd
(2019-01 - 2020-07)
- Managed the day-to-day operation of the yard within a busy manufacturing environment.
- Planned transport movements and coordinated logistics with external hauliers.
- Managed recruitment, training and performance reviews.
- Introduced new Health & Safety procedures and operating standards.
- Investigated accidents, near misses and operational issues, implementing corrective actions.
- Worked closely with HR, Production, Directors, suppliers and transport providers.
- Improved storage utilisation and operational efficiency.
Warehouse Area Controller - Macks Ltd (FreshPlus)
(2014-11 - 2018-11)
- Managed warehouse and transport office operations within a fast-moving FMCG environment.
- Led 16 Team Leaders and over 30 warehouse operatives.
- Coordinated warehouse planning, transport scheduling and third-party storage.
- Managed stock control using SAP and RENS systems.
- Updated Standard Operating Procedures and operational documentation.
- Worked alongside external auditors to maintain compliance.
- Managed dispatch requirements for temperature-controlled products.
- Liaised with production, engineering, transport providers and commercial departments.
Warehouse Team Leader - Macks Ltd (FreshPlus)
(2006-04 - 2014-11)
- Supervised warehouse operations and led operational teams.
- Managed inventory accuracy and warehouse workflow.
- Ensured operational targets were achieved safely and efficiently.
- Promoted to Warehouse Area Controller following sustained high performance.
Warehouse Truck Driver - Macks Ltd
(2005-11 - 2006-04)
Responsible for warehouse vehicle operations, stock movement and goods handling.
Packhouse Truck Driver - Macks Ltd
(1998-09 - 2005-11)
Operated forklift trucks and supported warehouse and production operations.
Banana Warehouse Area Controller - Macks Ltd
(1996-06 - 1998-09)
Managed warehouse operations and inventory within the banana warehouse.
Warehouse Operative - Lenham Storage
(1992-07 - 1996-06)
Started my logistics career within warehouse operations before progressing into supervisory and management positions.
