Darren Wood

Adept at coaching and mentoring engineers, ensuring best practices, and maintaining high standards in safety, efficiency, and customer service. Proven ability to assist management with operational oversight.

Dual Fuel Engineer & Coach at Engage services (2022-04 – Present)

Expert in meter installation, maintenance, commissioning, and engineer coaching with operational oversight

• Install, maintain, and commission single-phase, three-phase, and dual fuel meters in residential and commercial settings
• Conduct audits (PC, WIP, van stock) to ensure engineers meet regulatory standards and best practices
• Provide coaching and mentoring to engineers, supporting their professional development and technical competency
• Assist management in overseeing daily operations, ensuring smooth workflow and compliance with safety procedures
• Deliver general soft management support, fostering a positive and productive work environment

Smart-metering engineer smets2 at Qhs/Octopus energy (2020-03 – 2022-04)

Smart metering engineer responsible for administrative and technical tasks

• Filing and organising records of meter replacements
• Conducting administrative tasks

Operations manager at AES Smart-metering (2019-09 – 2020-03)

Operations management for metering contracts and SMETS2 commissioning

• Running a team of over 80 engineers on four major metering contracts, including the smets2 commissioning process using DCC and Tma software
• All aspects of operations of the company, then onto the commission side of smets2

FCO at Qhs/Cadent (2018-11 – 2019-09)

Field operations for dual fuel metering and emergency gas leak response

• Dual fuel meter operative
• Gas meters replacement first response gas leak

Metering technician at AES Smart Metering/Utilitas energy (2014-01 – 2018-11)

Installation and servicing of smart metering systems for residential units

• Installation and servicing of Zigbee Bluetooth hec unit systems
• Solar panel heating systems and gas and electric 2.5 kit meters, in over 400 residential units
• Installation of single-phase electrical meters
• Installation of gas meters and regulators
• Conducting and enforcing warrant work
• Mentoring and training new staff

Three-phase smart metering engineer at G4s (2011-09 – 2013-12)

Three-phase smart metering installation and engineering

Smart energy expert (SEE) at British Gas (2010-09 – 2011-09)

Smart energy expertise and customer service

Fire Alarm Service engineer at Fire Technics (2008-11 – 2009-10)

Fire alarm system service and maintenance

Meter Operative at Siemens Energy services (2005-03 – 2008-11)

Meter installation and operative duties

HR recruitment assistant (temp) at AON (2004-05 – 2005-03)

Temporary human resources and recruitment support

Recruitment consultant (Transport) at Recruit Employment Services (2003-06 – 2004-05)

Recruitment consulting focused on transport sector

Recruitment Consultant at SSR (2002-08 – 2003-06)

General recruitment consulting

Recruitment Consultant at First Security (2001-11 – 2002-07)

Recruitment consulting services

Technical Call Centre operator at Brinks Ltd (2000-08 – 2001-11)

Technical support and call centre operations

Training and Development Team at HM Treasury (Victoria) (1999-06 – 2000-06)

Training and development support

Security Guard at Group4 Security (1998-12 – 1999-06)

Security services

PCO (Prisoner Custodial Officer) at Securicor Custodial Services (1994-03 – 1998-11)

Prisoner custody and custodial officer duties