Project Support Officer
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Organised and dependable Project Support Officer with 3 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Project Support Officer, 06/2022 - 05/2024
Methods Business and Digital Technology - London
Engaged and coordinated 50+ contractors and consultants, delegating tasks and overseeing workflows to ensure cost-effective outcomes.
Supported management of project budgets up to £6million+.
Acted as document controller for critical project documentation from contracts to Statement of Works.
Quality assurance, for example through collating data, auditing or compliance checks
Dealing with a high volume of support request via Salesforce ticketing system
Internal and external stakeholder management
Dashboard management and project reporting
PMO Coordinator , 11/2021 - 06/2022
Channel 4 - London
Providing support to project/program managers during the entire life cycle of a project; Resource management and being the first POC for C4 suppliers; Creation of SOW's;
Monthly/quarterly financial reports; Documentation management including PoW (PowerPoint, Excel, etc.);
Data analysing via reports and creation of packs to give overview of C4 to Head of Technology;
Management and creation of project codes;
Recruiting, onboarding/offboarding additional workers/contractors;
Usage of agile and waterfall methodologies;
Operations manager, 07/2020 - 11/2021
Genesis Vegan Restaurant - London
Recruiting/training staff;
Analysed financial data to track and achieve budget targets.
ROTA scheduling;
Strategically scheduled and managed 10+ staff members, maintaining high-performing business operations;
Reduced costs and improved operations by analysing processes and customer feedback.
Office administrator, 01/2020 - 05/2020
Fitch Learning - London
Accurately executed secretarial tasks, maintaining smooth administrative operations.
Managed database to maintain updated records and accuracy.
Auditing old records & assist in bringing administration up to a higher standard
Worked to facilitate positive, productive working environments through reliable administrative support.
SVQ Level 3: Software Development & Project Management, 06/2013
CCT - Dublin
BSc: Computer Networking Technologies, 06/2012
CDCFE - Dublin
Microsoft Technology Associate (MTA) Cert. in Database Fundamentals - 2019
Cambridge Certificate Authority (CCA) in Java 1 & 2 - 2020
The Complete Android Development Course – Udemy - 2020
Microsoft Excel - Excel from Beginner to Advanced Course – Udemy - 2020
