Sales Assistant - Tesco Stores PLC - Cardiff
(2007-09)
- Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Maintained excellent customer satisfaction by going the extra mile.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Engaged customers in conversation to offer helpful product and purchase support.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed transactions quickly and accurately, including cash handling, card payments, and refunds.
- Listened attentively to customer needs, enabling targeted care and support for optimal in-store experiences.
- Advised customers on product range, price, delivery, warranties and product use.
- Handled customer returns, refunds and exchanges at customer service desk.
- Worked collaboratively with shop-floor teams to deliver outstanding customer experiences, from arrival to purchase.
- Replenished items and organised displays to keep stock looking professional.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Processed and loaded deliveries and backstock onto store shelves.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
Supporting Artiste for Television & Film - Agency
(2011-03 - 2026-07)
- Memorised extensive scripts rapidly, maintaining accuracy and emotional integrity of the role.
- Accurately followed scripts, directions and queues according to director requirements.
- Collaborated with directors and fellow actors to refine performances and achieve directorial vision.
- Incorporated director feedback to enhance performance and improve acting abilities.
- Utilised method acting techniques to deliver authentic and compelling performances.
- Conducted research on character backgrounds to add depth and realism to performances.
- Followed scripts when filming, skilfully improvising when required.
- Remained attentive and responsive to last-minute changes in scripts and scene setups.
- Maintained high levels of concentration and professionalism during long shooting hours.
- Demonstrated resilience and adaptability by performing in diverse weather conditions during shoots.
- Arrived early for shoots to give extra time for hair, makeup and styling.
- Participated in costume fittings and makeup sessions to ensure accurate visual representation of characters.
- Kept up-to-date with filming schedules and scene requirements, ensuring readiness for all calls.
- Built relationships with agents, managers, and industry contacts to foster collaboration and create opportunities.
- Performed in background scenes across various television productions, enhancing the authenticity of settings.
Self Employed Gardener - Self Employed - Barry
(2016-03 - 2026-06)
- Mowed and evenly cut lawns using lawnmowers and hand tools.
- Pruned trees and shrubs, ensuring proper shape and promoting healthy growth patterns.
- Maintained the appearance of trees, hedges, grass, and other plants through regular ground maintenance.
- Consulted with clients to better understand garden needs, vision and requirements.
Replenishment Assistant - Wilkinson - Barry
(2009-05 - 2009-11)
- Replenished shelves regularly to maintain full displays.
- Received and unpackaged deliveries from manufacturers or distributors.
Replenishment Assistant - Arcadia Group - Cardiff
(2008-05 - 2008-09)
- Received and sorted deliveries from manufacturers or distributors.
Retailer - Self Employed
(1994-09 - 2008-03)
I began trading at the age of 16, part-time two weeks after the beginning of my college term.
- I used the experience of starting a business in my college coursework.
- I traded with various products, in various places.
- The experiences were endless including self motivation, sales, sourcing & buying stock, bookkeeping & negotiations in various areas of a business.
- Innovation was a passion & also a key element to success.
Retail Assistant - Ikea - Cardiff
(2004-03 - 2006-10)
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Managed stock levels on the shop floor, ensuring availability of products and sizes for customers.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Facilitated a clean and safe shopping environment by adhering to health and safety regulations.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
Sales Assistant - Primark - Cardiff
(1994-05 - 1995-08)
Gained initial workplace experience at Primark in 1994 while still in school. Managed recovery and preparation of store for next day's trade, replenished shopfloor, organised stock room, operated checkouts, and assisted customers in fitting rooms.
