Daud Ahmed

A results-driven and customer-focused sales professional with extensive experience in retail and automotive industries. Adept at building strong relationships with customers, understanding their needs, and delivering exceptional service. Passionate about the automotive sector with hands-on mechanical experience and a strong background in sales and management.

Proven ability to exceed sales targets, manage teams effectively, and provide expert product knowledge to enhance customer experience. Seeking to transition into a Car Sales Executive role to leverage my sales expertise and passion for the automotive industry.

Deputy Manager & Sales Executive - Halfords

(2024-09)

• Lead a team of 25 colleagues and 3 managers, ensuring smooth store operations.
• Responsible for selling bikes and automotive products, advising customers on the best options to suit their needs.
• Drive sales performance through upselling and cross-selling automotive accessories and maintenance services.
• Train and mentor staff on product knowledge, customer service, and sales techniques.
• Maintain high levels of customer satisfaction by delivering tailored recommendations and solutions.

Deputy Manager - Sainsbury's

(2019-07 - 2024-09)

• Promoted to Deputy Manager, overseeing 500 colleagues and 48 managers across multiple stores.
• Managed store operations, staff performance, and customer service excellence.
• Implemented sales strategies to improve revenue and customer engagement.
• Trained and developed teams to meet business objectives and ensure high service standards.
• Strengthened problem-solving skills by handling customer complaints and operational challenges.

Apprentice Mechanic - Independent Garage

7 Months, Unpaid

• Gained hands-on experience in vehicle maintenance, servicing, and repairs.
• Conducted vehicle inspections, brake replacements, tyre changes, and wheel alignments.
• Developed expertise in diagnosing and troubleshooting mechanical and electrical issues.
• Enhanced customer service skills by explaining repairs and maintenance requirements.

Sales Assistant - Poundland - Streatham

(2017-09 - 2018-11)

• Provided excellent customer service while managing stock and handling transactions.
• Assisted customers in finding products and resolving inquiries efficiently.

Maintenance and Repair Technician - Grange Cottage Residential Home - Sutton

(2018-12 - 2019-06)

• Maintained and repaired electrical and mechanical systems within the facility.
• Led minor refurbishment projects and ensured workplace safety standards were met.

GCSE - General Education - Cheam High School

Vocational Training - Electrical Engineering

Vocational Training - Bricklaying

Vocational Training - Light Vehicle Maintenance