Dave Fuller

Energetic Field Service Engineer with a 6 year background performing repairs on different types of coffee machines, hot water boilers, grinders and traditional machines. Installations and troubleshooting. 20 years as a service engineer in the leisure industry repairing and fault finding on different types of leisure equipment, handling cash and running cables for different types of music equipment and the Internet. Also has experience in planning work for drivers and warehouse operatives for the day to day work.

Has experience in the hiring of staff, appraisals, disciplines and general running of the warehouse and the workforce.

Field Service Engineer at WMF (2025-04 – Present)

• Perform onsite installation and program of WMF coffee machines
• Diagnose and repair machines
• Carry out site survey for machines
• Service machines and boiler inspection

Field Service Engineer at Eden Springs (2024-10 – Present)

• Perform on site installation, repair & fault find on different types of water dispensers & coffee machines
• Carry out site survey for installation of machines

Field Service Engineer at Eversys UK (2023-10 – 2024-09)

• Repair Eversys coffee machines
• Installations & program
• Service, ppm & pvi them

Field Service Engineer at Liquidline (2022-07 – 2023-09)

• Repair all types of bean to cup coffee machines, water coolers, traditional machines etc.
• Carry out install and program machines

Field Service Engineer at Café Lavista (2022-05 – 2022-07)

• Repair different types of coffee machines
• Carry out service and installation of machines
• Program machines to specific settings before going out to customer sites

Field Service Engineer at Cortile Coffee (2021-05 – 2022-05)

• Repair all types of coffee machines commercial and domestic ones
• Carry out a safety test on machines when required
• Install equipment and set up

Machine Operator at RF Brooks Rogerstone Newport (2020-12 – 2021-01)

• Set machine up for the product producing that night
• Make sure any breakdowns are repaired ASAP
• Gather tooling to swap over for different products being used that night

Field Service Engineer at UCC Coffee (2017-01 – 2020-10)

• Performed onsite installation, repair, fault finding and annual service on all types of coffee machines and other equipment
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Tested equipment performance and demonstrated operation and servicing to customers
• Scheduled service calls according to customer location and urgency of need

Service Engineer at West Midlands leisure (2005-10 – 2017-01)

• Supported management in improving operations and resolving issues to deliver top-notch customer service
• Researched and updated all required materials needed for firm and partners
• Worked directly with team members to achieve level of service
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Running different types of cables for sound systems including Internet cable

Service Engineer/ Warehouse manager at Leisure link (1995-01 – 2005-10)

• Maintained, managed and updated databases frequently
• Worked directly with all departments to achieve results
• Supported team in improving operations and resolving issues to deliver top-notch customer service
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Managed team of 12 employees, overseeing the hiring, training, and professional growth of employees
• Analysed departmental documents for appropriate distribution and filing
• Developed new process for employee evaluation which resulted in marked performance improvements
• Supported Chief Operating Officer with daily operational functions

– Brighton Hil Secondary (1983)