Shift Manager
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An extremely determined, hard-working individual that displays excellent organisational, time management and communication skills, proven through undertaking various customer-focused roles throughout my career alongside striving for opportunities to further develop my career and skillset. Throughout my working life, I have undertaken a variety of challenges and this has led to my development in leadership, demonstrating that I am a pro-active and hands-on person who wants to achieve highly for the organisation I work for and the team I lead. I am committed and dedicated to the role given and always go the extra mile to ensure the organisation and team are run efficiently.
I am a good motivator and have demonstrated this within previous employment.
Shift Manager - Lidl GB
(2019-01)
Assisting Store Manager and Deputies whilst having full responsibility for the store when running a shift. Managing and motivating a team of Customer Assistants to ensure the completion of a busy workload and maintaining the highest standards. Following structured processes while keeping an eye on KPIs.
This role is hands-on and very proactive and requires delegating tasks, boosting performance and satisfying customers, managing cash and ensuring stock is received, checked and organised efficiently while keeping the team aligned with regulations and procedures.
Customer Assistant - Asda
(2012-01 - 2015-12)
Making sure every customer who comes through the door leaves happy, answering queries and offering information, this job involved a lot of interaction with the general public (and colleagues) using a variety of methods including face-to-face, over the phone and via email. My daily routine would vary depending on which department I was on.
Customer sales assistant - Madame Tussauds
(2010-01 - 2012-12)
Beacon Hill high school (2002-01 - 2007-12)
Diploma - Music and Media - Preston College (2007-01 - 2009-12)
