David Laker
Volunteer Shop Assistant
About
A motivated, honest, and reliable individual with a strong work ethic, seeking a full-time or part-time opportunity in the hospitality sector. I bring proven customer service and experience in fast-paced hospitality environments. I am adaptable, eager to learn, and ready to upskill and complete training immediately.
Experience
Volunteer Shop Assistant - Eleanor Hospice Charity Shop - Dartford
(2024-01)
Volunteered on and off since 1998. Break in work from August 2022 due to short term ill health, now fully recovered.
- Operated tills, processing both cash and card payments accurately.
- Managed all aspects of retail, including stock control, replenishment, and checking deliveries.
- Provided excellent customer service, assisting customers with queries and maintaining a friendly atmosphere.
- Ensured the shop remained clean, tidy, and well-organized.
- Awarded a Commitment Award for 20 years of service.
Kitchen Porter - Compass Group - Dartford
(2021-08 - 2022-08)
- Assisted kitchen staff with pot washing and machine operation.
- Maintained high standards of hygiene by emptying bins, managing food waste, and cleaning floors.
Crew Member - Burger King BKUK - Greenhithe
(2021-05 - 2021-08)
- Ensured adherence to company health, safety, and hygiene regulations through diligent cleaning of tables, emptying bins, and mopping floors.
Guest Service Host - Incentive FM - Bluewater
(2017-07 - 2021-05)
- Responsible for maintaining cleanliness, including cleaning tables and emptying bins in public areas like the Wintergarden and Bluewater.
Customer Service Assistant - B&M - Gravesend
(2016-08 - 2017-01)
- Managed stock refilling, rotation, and shelf stocking.
- Assisted customers with product queries and directed them to merchandise.
- Maintained a clean and safe shop floor environment.