Customer Assistant - Morrisons - Reigate
(2024-09)
- Provide friendly, professional customer service and respond effectively to customer enquiries.
- Resolve complaints and queries calmly, identifying appropriate solutions and escalating issues when required.
- Assist customers with products and provide accurate information to support their needs.
- Carry out cashier duties and handle transactions accurately.
- Work collaboratively with colleagues to maintain efficient store operations and high standards of cleanliness and presentation.
Agency Worker - Academics
(2026-05 - 2026-08)
- Adapted quickly to a range of working environments and team structures.
- Completed a variety of temporary assignments while maintaining reliability and professional standards.
- Followed instructions effectively and supported teams with changing operational requirements.
Playworker - Reigate Tea Clubs – Kids Club Family - Reigate
(2024-07 - 2026-07)
- Planned and delivered engaging games and activities for children.
- Built positive relationships with children, encouraging confidence, participation and social development.
- Maintained safe, clean and welcoming activity areas.
- Worked collaboratively with colleagues to ensure sessions ran smoothly.
Learning Support Assistant - Hatchlands Primary School - Redhill
(2024-01 - 2024-08)
- Supported pupils through targeted literacy and numeracy interventions.
- Managed challenging behaviour using positive and appropriate strategies.
- Provided emotional support and encouraged confidence and positive engagement.
- Supervised pupils during playtimes while maintaining safety and wellbeing.
Afterschool Club & Holiday Camp Manager - Next Thing Education - Berkhamsted
(2021-12 - 2023-09)
- Led teams of up to 8 staff and coordinated the day-to-day running of holiday camps and afterschool programmes.
- Delegated responsibilities and supported staff to deliver engaging, safe and well-organised activities.
- Led technology-focused holiday programmes, supporting children to develop digital and creative skills.
- Communicated with parents and responded to feedback to improve the quality of programmes.
- Planned activities, managed equipment and maintained appropriate health and safety standards.
- Supported the organisation of special events, summer fairs and play schemes.
Supporting Neurodivergent Twins & Wraparound Care
(2023-04 - 2024-09)
- Provided tailored support based on individual needs and interests.
- Maintained clear and professional communication with parents regarding progress and concerns.
- Supported social and emotional development and encouraged positive behaviour.
- Managed disagreements and helped children develop appropriate conflict-resolution skills.
- Organised outings and activities to encourage confidence and social interaction.
Head of Room - Nutfield Day Nursery - Redhill
(2010-09 - 2018-01)
- Led the day-to-day running of a nursery room and supported a team of staff.
- Planned activities based on children's interests, observations and developmental needs.
- Supported children with additional needs through individualised care and close work with SENCOs.
- Built strong relationships with parents and carers and communicated children's progress effectively.
- Supported staff development and maintained high standards of safeguarding, confidentiality and professional practice.
Nursery Practitioner - Kiddi Caru - Redhill
(2018-01 - 2021-05)
- Supported children's development and learning through planned activities and observations.
- Communicated effectively with parents, carers and colleagues.
- Administered first aid and medication in accordance with procedures.
- Supported inclusive practice and children's individual learning needs.
Senior Nursery Practitioner - Godstone Farm Day Nursery - Godstone
(2021-05 - 2021-09)
Preschool Leader / Third in Charge - Rainbows Day Nursery - Caterham
(2021-09 - 2021-11)
Bank Staff - Fennies Horley - Horley
(2022-03 - 2023-02)
Postpartum Doula / Occasional Childcare
(2015-01 - 2023-01)
- Provided professional, individualised childcare and family support.
- Built trusting relationships with families through reliable and sensitive communication.
Playworker - Disability Challengers – Oxted Playscheme
(2009-08 - 2012-11)
- Supported disabled children aged 4–12 through inclusive play and activities.
- Adapted activities to individual needs and promoted confidence, independence and participation.
