David Sarpong
Parent Liaison Officer
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About
Experienced professional in customer relationship management with a strong background in banking, business development, and community liaison roles. Skilled in client communication, business growth strategies, and stakeholder engagement. Computer literate with a passion for social interaction and team sports.
With over 15 years of experience spanning banking, business development, and community liaison roles, brings a diverse skill set focused on client engagement, problem solving, and business growth.
Experience
Parent Liaison Officer - Bishop Robinson Primary School
(2021-01 - 2026-01)
- Acted as a key communication link between parents and school staff.
- Supported community engagement initiatives and strengthened parent-school relationships.
Business Development Manager - Sara Noble Nursery
(2017-01 - 2021-01)
- Developed and implemented strategies to expand business reach and improve customer satisfaction.
- Identified new market opportunities and managed client relationships.
Account Collections Advisor - Vanquis Bank
(2015-01 - 2017-01)
- Managed customer accounts and collections processes to reduce overdue debts.
- Offered solutions to clients to resolve financial difficulties effectively.
Account Relationship Manager - Barclays Bank
(2005-01 - 2015-01)
- Managed and developed long-term relationships with clients, ensuring their financial needs were met.
- Provided tailored banking solutions and advice to drive customer satisfaction and loyalty.
Education
MBA - Business - University of Wales, Cardiff (2004-01 - 2005-01)
BA - Business Administration (1999-01 - 2003-01)
