Co-Founder and Lead Consultant at WorkSmart-AI (2025-11 – Present)
- AI curriculum design and delivery. Developed and delivered a 12-workshop AI literacy and capability curriculum for higher education staff, grounded in practical pedagogical frameworks and mapped to institutional priorities around teaching, assessment, and academic integrity.
- HE advisory and consultancy. Conducted in-depth discovery sessions with senior leaders at HE institutions, assessing their current AI landscape, identifying pedagogical challenges, and producing tailored recommendations for embedding AI tools responsibly into teaching and learning practice.
- AI tool evaluation and guidance. Evaluated a wide range of generative AI tools - including large language models, AI writing assistants, and discipline-specific applications - assessing their potential for educational use and informing institutional guidance and procurement decisions.
- Research and horizon scanning. Built and maintained up-to-date knowledge of developments in AI in education through active horizon scanning, sector benchmarking, and engagement with emerging research and practice - translating findings into actionable recommendations for institutional clients.
- Adaptive programme management. Operated in a high-ambiguity environment, iteratively building frameworks, documentation, and ways of working as the field and product evolved - demonstrating the flexibility and problem-solving orientation central to this role.
Digital Skills Lead at University of Exeter (2023-01 – 2025-12)
- University-wide digital and AI skills programme. Scoped, planned, and led delivery of a university-wide digital skills transformation programme for 7,000 staff, aligned with the institution's Strategy 2030 - with a particular focus on AI literacy, digital pedagogy, and technology-enhanced working practices.
- Learning platform design and delivery. Acted as de facto product owner and learning designer for the Digital Skills Initiative - working with an agile cross-functional squad (digital team, IT, and external vendor) to design, build, and deliver a self-service digital skills platform incorporating AI-focused learning pathways.
- Academic-facing support and upskilling. Engaged directly with academic and professional services colleagues at all levels, providing tailored guidance on integrating digital tools into their practice - including early AI tools - and producing discipline-relevant resources and training activities.
- Senior stakeholder engagement and governance. Presented progress, risks, and business cases to senior governance structures, securing institutional resource and maintaining alignment between programme delivery and strategic objectives.
- Horizon scanning and continuous improvement. Conducted ongoing horizon scanning and benchmarking to ensure the programme remained current and sector-leading, incorporating emerging AI tools and pedagogical approaches into the curriculum as they developed.
- Technical liaison and vendor management. Liaised closely with IT and external technical teams, translating pedagogical requirements into technical briefs, managing vendor relationships, and ensuring effective implementation and handover to BAU operations.
Head of Learning & Curriculum at Studycat (2020-01 – 2023-12)
- Learning design and product development. Led end-to-end design and delivery of digital learning products for young learners, applying learning design principles, user research, and iterative development cycles to create pedagogically effective, engaging content.
- LMS administration and EdTech integration. Oversaw the design, configuration, and integration of learning solutions across multiple LMS environments, working with development teams on implementation, testing, and transition to live - developing hands-on expertise in educational technology platforms.
- Data-informed evaluation and improvement. Used learner data, engagement analytics, and user feedback to evaluate the impact of learning interventions and drive iterative improvements to content, curriculum, assessments, and learner journeys.
- EdTech product rollout and partnership support. Managed the rollout of a B2B SaaS learning product, coordinating across technical and commercial teams and providing consultancy support to partner institutions on implementation and pedagogy.
Training & Qualifications Manager at EF Education First (2017-01 – 2020-12)
- Professional development at scale. Designed and delivered professional development for over 300 educators annually, including programmes incorporating digital and technology-enhanced learning approaches.
- Online and blended course design. Collaborated on the development of 12 online and blended learning courses, applying instructional design principles and ensuring alignment between learning objectives, content, activities, and assessments.
- Strategic training design. Created a cohesive upskilling strategy spanning multiple teams and product lines, embedding consistent approaches to learning design and quality assurance across the organisation.
CertTESOL & DipTESOL Examiner at Trinity College London (2016-01 – Present)
- Qualification oversight and assessment. Assess and moderate NQF Level 5 and Level 7 teacher certification programmes, maintaining quality assurance standards and contributing to the ongoing development of assessment practice.
- Professional community engagement. Role reflects sustained engagement with professional standards in education, current best practice in language pedagogy, and the continuing development of the wider teaching community.
Academic Operations Manager at EF English First (2012-01 – 2017-12)
Led academic quality, staff development, and operational delivery across a large language education centre.
Director of Studies at EF English First (2008-01 – 2012-12)
Managed curriculum delivery, teacher performance, and academic standards.
Teacher & Senior Teacher at EF English First (2003-01 – 2008-12)
Delivered English language teaching across a wide range of levels and contexts; promoted to senior teacher within three years.
Education & Examination Officer at Institute of Financial Services (2001-01 – 2003-12)
Managed examination administration and supported student learning across professional finance qualifications.
