Dawn Henderson

An enthusiastic and trustworthy individual who strives to provide excellent customer service. I have 17 years' experience working within a fast-paced community school in which 5 of those years I have been an assistant catering manager supervising a team of 6 catering staff.

Catering Assistant - Impact Food Group

(2025-09)

• Organise and prepare breakfast club for around 90 pupils
• Prepare and serve the snack shop for 170 pupils
• Maintain high standards of cleanliness across the kitchen, dining rooms, and food storage areas
• Adhere to strict health and safety regulations, including allergen awareness and temperature control
• Manage the school biometric system to process lunches ensuring accurate record-keeping

Assistant Catering Manager - The Cheviot Trust

(2019-06 - 2025-09)

Oversee and act as point of contact for 3 primary schools within the trust. Acting as first point of contact for any parent's concerns and resolving them as per policies and procedures.

• Supervising a team of 6 catering staff
• Menu planning, ordering produce, food preparation and presentation
• Maintain all documentation for safer food better business, fridge and freezer temperatures and cleaning schedules
• Managed inventory levels and perform weekly stock checks
• Manage incoming invoices for hospitality and food tech
• Negotiating costs for goods
• Check kitchen daily for pest control

Catering Assistant - The Cheviot Trust

(2008-02 - 2019-06)

• Assisted in the preparation and presentation of food
• Handled daily cash transactions while providing a friendly approach
• Always practicing safe food handling procedures
• Adhering to cleaning procedures daily

Carer for Adults with Learning Disabilities - Victoria House

(2004-02 - 2007-11)

• Provided everyday care with a primary focus on personal hygiene, mental stimulation and general wellbeing
• Ensuring the accurate completion of all administration and documentation related to patient care to comply with company policies and procedures
• Administrated medication as per client documentation
• Assistant in travel to appointments and work placements