Dean Smith

I am an adaptable individual with work experience in retail, factory, and customer service roles. I recently gained the qualification SQCF Level 5 in Warehousing, and I am eager to apply those skills in a professional environment. I have completed courses on safeguarding adults, customer service, complaints handling and COSHH regulations which further enhances my ability to contribute effectively in the workplace.

Factory Worker - Baxter's

(2023-09 - 2024-03)

• Collaborated with a team in a busy production environment to prepare pallets of soup and jam.
• Ensured accuracy in assembling orders and followed instructions to maintain high standards.
• Maintained open communication with supervisors to confirm tasks were completed correctly.

Recycling Assistant - Re-Boot

Wider Horizons Course

• Disassembled computers sorted parts for recycling, and ensured materials were handled appropriately.
• Worked as part of a team, emphasizing collaboration and effective communication.

Retail Assistant - Scotmid Co-op

Work Experience Placement

• Provided excellent customer service, addressing customer queries, and assisting with locating items.
• Organised and replenished stock, ensuring shelves were neat and products were in-date.
• Contributed to merchandising efforts, ensuring products were displayed attractively.
• Worked collaboratively with a team to maintain smooth store operations.

Game Tester - Hunted Cow

Work Experience Placement

• Tested online games in a fast-paced office setting, identifying, and reporting bugs and glitches.
• Worked under set daily tasks, completing assignments efficiently and to a high standard.
• Communicated effectively with supervisors and teammates to ensure thorough testing results.

Certificate - Principles of Warehousing - West College Scotland

Food Safety Course - iLearn

Safeguarding Adults - iLearn

Complaints Handling - iLearn

Customer Service - iLearn

COSHH - iLearn (2025)

Stepping Into Employment - iLearn