Debra Kirkland

Hardworking and reliable with 30 years of experience working with people and in busy environments. Friendly and approachable, with strong communication and organisational skills. Able to manage tasks well, solve problems and stay calm under pressure. Always willing to learn new skills and work as part of a team.

SALES ASSISTANT - Norn Irish Gift Shop - Belfast

(2026-05)

• Built strong relationships with regular customers for repeat business.
• Fostered a welcoming store environment by maintaining clean and well-organised displays.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Collaborated effectively with team members to meet sales targets.

RETAIL ASSISTANT - VANILLA BLUE - Belfast

(2024-01 - 2026-05)

• Visual Merchandising
• Point of Sale Duties
• Product Knowledge and Recommendations
• Meeting Sales Targets
• Prioritising tasks, Multitasking

RETAIL ASSISTANT - DUNNES - Belfast

(2021-01 - 2024-01)

• Customer Service
• Cash Register Duties
• Merchandising Activities
• Problem Solving. Returns, Refunds, Exchanges.
• Supporting Team Members

CATERING ASSISTANT - Belfast Education and library board - Belfast

(2015-01 - 2021-01)

• Food Preparation
• Service
• Kitchen Health and Safety policy
• Risk Assessments

SALES ASSISTANT (NIGHTS) - TESCO - Belfast

(2009-05 - 2014-09)

• Maintaining a safe working environment
• Stock Take and Inventory Responsibilities
• Effective Time Management

RETAIL ASSISTANT - PRIMARK - Belfast

(2007-01 - 2009-01)

• Working as a Team
• Changing Room Assistant
• Window and Shop Displays
• Point of Sales Duties

RETAIL ASSISTANT - Bon Marche - Belfast

(2005-01 - 2007-01)

• Customer Service
• Point of Sale Duties
• Stock Take and Inventory Responsibilities
• Merchandising Activities

NI CIVIL SERVANT - NI Civil Service - Belfast

Worked as part of a team maintaining a quality and safe environment in numerous office settings and large communal areas. Responsible for the Health and Safety of the business and ensuring all Risks Assessments were current and in line with the relevant policy.

LEVEL 2 CITY AND GUILDS - ALL UNITS OF BEAUTY THERAPY - Belfast (2003-01)

LEVEL 3 CITY AND GUILDS - DIPLOMA IN ANATOMY AND PHYSIOLOGY - BELFAST METROPOLITAN COLLEGE (2003-01)

LEVEL 3 DIPLOMA - SWEDISH BODY AND WELL BEING - BELFAST METROPOLITAN COLLEGE (2003-01)