Batool Hamadi

Adaptable, and resilient professional with a strong foundation in customer service and operations, looking for a Part-time role alongside Masters degree. Proven ability to manage multiple tasks, maintain organised environments, and learn new systems quickly. Combines meticulous attention to detail with excellent communication and problem solving skills. Eager to leverage diverse experiences to contribute effectively to a dynamic team and support organisational goals.

Sales Assistant - Game

(2022-01 - 2023-12)

• Delivering excellent customer service in a busy and fast-paced retail environment
• Adapting my communication style to effectively engage with customers of different ages
• Communicating confidently with customers from diverse backgrounds and in both English and Arabic
• Working effectively within a team to deliver a smooth and efficient customer experience

Sales Assistant - Bullring Rugs

(2020-01 - 2022-12)

• Providing friendly and attentive customer service, helping customers find suitable products
• Operating the till and processing cash and card payments accurately
• Organising and replenishing stock while maintaining an organised shop floor
• Maintaining high standards of cleanliness and presentation across the shop floor

Cake Baker and Decorator - Batool's Bakes

(2022-01 - 2026-12)

• Baking and decorating cakes to a consistently high standard, receiving high customer reviews
• Maintaining high standards of cleanliness, food hygiene and health and safety
• Monitoring and replenishing stock and ingredients as required
• Developing positive relationships with customers, resulting in repeat visits
• Managing multiple orders and working efficiently to meet customer deadlines

Architectural Assistant - Associated Architects

(2023-01 - 2025-12)

• Communicating professionally with clients, colleagues and external contacts
• Providing proactive support to managers
• Managing multiple tasks and priorities while working to deadlines
• Maintaining an organised and efficient working environment
• Using a range of software and learning new systems quickly

Master of Architecture - Architecture - The Manchester School of Architecture (2025-01 - 2027-12) Manchester, UK