Supervisor - Merkur Slots - Peterborough
(2021-11 - 2025-12)
- Supervised daily operations of a busy gaming venue
- Managed Staff schedules and supported team performance
- Delivered excellent customer service and resolved customer issues
- Handled cash management and payouts.
- Ensured compliance with company policies and gaming regulations
- Trained new employeed on procedures and customer interaction
- Maintained a clean, safe and welcoming environment for customers
- Led weekly cash collection procedures securely and accurately
- Oversaw weekly revenue collection and banking processes
- Handled weekly cash reconciliation and handover to cash collection officers(G4S)
Asst Chef - Loch Fyne - Peterborough
(2020-03 - 2020-10)
- Assisted head chefs wit daily food preparation and kitchen operations in a busy seafood restaurants environment
- Ensured compliance with food hygiene,healthy and safety regulations at all times.
- Managed stock rotation, ingredient storage and kitchen cleanliness following HACCP procedures.
- Supported smooth service during peak hours through effective teamwork and communication.
- Operated kitchen equipment safely and efficiently to support daily service targets.
Manager - Five Star Placement Pvt Ltd - Chennai India
(2017-01 - 2019-12)
- Managed end to end recruitment operations for clients across multiple industries
- Led candidate sourcing, screening, interviewing and placement activities.
- Coordinated with clients to understand hiring requirements and deliver suitable candidates.
- Supervised recruitment team performance and ensured timely closures of positions.
- Built and maintained strong relationships with clients and candidates.
- Handled on boarding coordination and maintained recruitment records and reports.
- Achieved placement targets while maintaining high client satisfaction levels.
Tour Manager - Hormuz 1 Tourism - Dubai
(2015-01 - 2017-12)
- Managed office records, documentation, and customer enquiries.
- Assisted with daily administrative operations and scheduling.
- Maintained organised filing systems and office coordination.
- Coordinated transportation, hotel bookings, itineraries and guest services to ensure smooth travel experiences.
- Led multilingual tour groups, providing cultural, historical and destination information professionally.
- Collaborated with drivers, guides, hotels and travel partners to ensure timely and efficient tour execution.
- Assisted in airport transfers, visa support coordination and travel documentation guidance for guest.
- Built strong customer relationships resulting in repeat business and positive reviews.
Office Administrator - Al Shaqayeq Tourism - Dubai
(2010-01 - 2013-12)
- Performed administrative and clerical duties in a busy office environment.
- Handled telephone and email communication with clients.
- Assisted with booking coordination and office management tasks.
- Maintained accurate records and reports.
