Deepika Gautam

A hard working, pro-active waitress with an upbeat and positive attitude, who is passionate about service customer care. Possessing excellent organisational skills, highly efficient and methodical with a good eye for detail. Having a good team spirit.

Fully aware of health & safety issues and compliant with the regulatory requirements for food handling, sanitation and cleanliness. Ready and qualified for the next stage in a successful career and currently looking for a suitable waitress position within a friendly environment and with a hard working team.

Food and Beverages Operative - Double Tree by Hilton - Angle king cross

(2023-11 - 2025-10)

• Clean and maintain food and beverage service areas, sanitizing surfaces when required.
• Assist customers with basic food, drink, and service-related needs.
• Handle, restock, and organize food and beverage items during service.

Train care operative - Queen Elizabeth Line (MTR) - Liverpool Street Station

(2020-08-12 - 2022)

• Cleaning the train, sanitizing the surface if necessary.
• Help customers for basic needs.
• Clean out the bins in the different compartments.

Coordinator - Nando's - Catford, London

(2019-11 - 2020-02)

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Assistant Manager/Waiter - Taste of Gurkhas ltd - Honiton, Devon

(2019-03 - 2019-08)

• Analysed departmental documents for appropriate distribution and filing.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Making Rota for staff, Training and solving the general error made by junior waiters/waitresses.
• Pay the staff weekly.
• Give an income expenditure report to the manager daily.

Bartender - Spice Lounge - Itahari, Nepal

(2016-04 - 2017-08)

• Performed closing duties including cleaning, sanitising and replenishing.
• Verified guests at the bar were members or accompanied by members.
• Prepared mixed drinks, and poured wine, beer and non-alcoholic beverages.
• Followed safe serving safety requirements.
• Collected money and made change.
• Answered guest questions and served as backup for bartenders.

School Leaving Certificate - Math, English & Science - Nawa Jyoti Boarding school (2010)

Higher secondary level - Commerce - Janata campus (2012)

Bachelor level - Business in social study - Namuna college (2014)