Demi Ajala
Import & Export Co-ordinator
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About
Motivated and detail-oriented professional aspiring to excel in Project Management, with a strong foundation in planning, coordination, and stakeholder communication. Proven ability to manage timelines, budgets, and resources across multiple projects in dynamic environments. Skilled in team collaboration, risk assessment, and process improvement, with a passion for driving project success and delivering value.
Eager to apply leadership, organisation, and problem-solving skills to support project goals and exceed expectations.
Experience
Import & Export Co-ordinator - YOOX NET-A-PORTER - UK and Italian Distribution centres
(2016-01 - 2025-09)
Manage the seamless flow of inbound Stock Imports and customer outbound orders into/out of both our UK and Italian Distribution centres, at the right cost and at the right time, whilst ensuring local customs compliance regulations are always adhered to.
- Active Listening & Stakeholder Engagement – Skilled at understanding client and team needs by listening attentively, ensuring accurate project requirements and smooth communication.
- Cross-Functional Collaboration – Experienced in coordinating between diverse teams, suppliers, and clients to achieve shared objectives.
- Problem-Solving & Decision-Making – Able to gather input from multiple perspectives, evaluate options, and implement practical solutions.
- Organization & Time Management – Strong ability to prioritize competing demands and manage schedules to meet deadlines.
Project Co-ordinator (Secondment) - YOOX NET-A-PORTER
(2021-07 - 2022-10)
- Managing Performance & Delivery: I was responsible for managing the delivery of the data development through external contractors, alongside managing the development of KPI reports.
- Project Risks/Reporting: I facilitated risk management by reporting and escalating data concerns.
- Project Life Cycles: Understanding of project lifecycles and pathway for stakeholder escalations for review and sign off Milestones.
- Health & Safety Management: I conducted regular health and safety compliance checks throughout delivery, feedback any issues and following-up until resolution.
Senior Helpdesk & Quality Administrator - NET-A-PORTER
(2011-11 - 2015-12)
- Document and escalate of events and service failures.
- Ensuring the Company complies with all future legislation relating to Import and Export. Production of Work Request Failures.
- Analysis and resolution of issues concerning the process of priority orders.
- Co-ordination of Quality Administrator's workload distribution.
- Raising Purchase Orders, maintaining stock and ordering parts.
- Maintaining the Supplier/ Sub-Contractor approvals list to date and ensuring all associated documents are to date. Supervising the work of assistant quality administrators and assigning work for them.
Fashion/Style Blogger - Self-employed
(2014-01)
- Researching, conceptualising, and pitching original blog ideas.
- Using content management and analytical software, and social media platforms.
- Promote content on social networks and monitor engagement (e.g. comments and shares).
- Planning, creating, and publishing content that's true to that brand identity.
- Promoting the blog via social media and other platforms, to engage audience including platforms such as Twitter, Instagram, Facebook and Pinterest.
- Producing and creating content to engage with audience using Photography and photo editing skills.
Education
BSc Hons - Psychology - Brunel University (2009)
A-Levels - English Language, Psychology and Art - Christ the King Sixth Form College (2007)
GCSE - Blackheath Bluecoat Secondary School (2005)
