Dempsey Ward

Friendly, compassionate and dedicated Dental Nurse with experience gained through both clinical placement and employment in a busy dental practice. Recently passed the NEBDN National Diploma in Dental Nursing and currently awaiting certification before registering with the General Dental Council (GDC). Experienced in assisting with a wide range of dental procedures while maintaining high standards of patient care, infection prevention and cross-contamination control.

My previous experience in health and social care, insurance and customer service has strengthened my communication, teamwork and organisational skills, allowing me to build positive relationships with patients from all backgrounds. I am a creative person who enjoys expressing my individuality while maintaining a professional approach, and I strive to create a welcoming, calm environment.

Dental Nurse at Main Street Dental Clinic (2026-05 – Present)

• Assist with routine examinations, fillings, extractions, preventative treatments, Invisalign treatment and composite bonding.
• Prepare surgery and instruments in accordance with infection prevention and control procedures.
• Support patients before, during and after treatment, ensuring they feel comfortable and reassured.
• Maintain accurate clinical records and patient documentation.
• Ensure surgeries are fully prepared and stocked for each appointment.
• Work closely with the dental team to provide high-quality patient care.
• Supported dentists in the provision of fixed prosthodontics treatments and removable prostheses during clinical placement and current employment.

Student Dental Nurse (Clinical Placement) at Main Street Dental Clinic (2025-10 – 2026-05)

• Completed clinical placement while studying towards my qualification in Dental Nursing.
• Assist dentists during a wide variety of routine, private and emergency dental procedures.
• Developed practical skills in chair-side assistance, instrument preparation and decontamination.
• Gained experience following strict infection prevention, health and safety and safeguarding procedures.
• Built confidence communicating with patients and supporting them throughout treatment.

Support Worker at Cornerstone Community Care (2024-06 – 2025-03)

• Delivered person-centred support for individuals with autism and learning disabilities.
• Encouraged independence while promoting dignity, wellbeing and inclusion.
• Built trusting relationships with service users and their families.
• Adapted communication methods to meet individual needs.
• Trained in Medication Administration, Epilepsy Awareness and Emergency First Aid.

Claims Consultant at Policy Expert Car Insurance (2023-08 – 2024-01)

• Processed and assessed motor insurance claims accurately and efficiently.
• Handled sensitive customer information in line with date protection regulations.
• Delivered excellent customer service over the telephone and through written communication.
• Assisted vulnerable customers with empathy and professionalism.
• Recognised for outstanding performance and received two workplace awards.

Community Liaison Assistant at Kirkshaws Neighbourhood Centre (2022-03 – 2023-08)

• Maintained excellent food hygiene and health and safety standards.
• Prepared and served meals to customers.
• Operated tills and handled cash accurately.
• Supported children during after-school clubs and holiday programmes.
• Organised engaging activities while creating a safe and welcoming environment.
• Worked efficiently under pressure within a busy team.

Dental Nursing – North Lanarkshire College (2025-09 – 2026-06)

Highers – St Andrew's High School