Sales assistant & Stock assistant - Clarks
(2021-12)
- Consistently contributed to achieving 10-15% above weekly sale targets by delivering personalised customer service and effective upselling during peak seasons.
- Carried out an average of 30-40 accurate shoe fittings per shift, boosting customer satisfaction & repeat purchases.
- Improved stock accuracy by reducing discrepancies.
Sales assistant - Cell tell (IT & tech Shop)
(2022-02 - 2022-08)
- Assisted customers in selecting IT and tech products by providing knowledgeable advice on laptops, phones, tablets, and accessories.
- Performed basic phone repairs, including screen replacements, battery changes and solving common hardware and software issues.
- Maintained a strong understanding of various tech devices and operating systems enabling clear explanations and tailored recommendations to customers.
- Supported sales operations by processing transactions, managing stock, and providing after-sales technical support.
sales assistant/ server - Root2Ginger
(2021-05 - 2025-09)
- Delivered exceptional customer service by engaging with shoppers, answering product queries, and providing recommendations tailored to customer preferences.
- Supported daily sales operations including handling transactions, managing the till, and ensuring accurate cash reconciliation.
- Maintained visually appealing product displays, ensuring shelves were fully stocked and merchandising aligned with Root2Ginger's brand standards.
- Assisted with promotional events and in-store tastings to increase customer awareness and drive product sales. - stationed at Fortnum & Mason , Selfridges , NEC- BBC Good Food Show.
- Ensured compliance with health and safety regulations, maintaining a clean and welcoming store environment.
Junior Sales and Customer Service Executive - Birmingham Sales Hub-TalkTalk
- Conducted door-to-door sales representing TalkTalk, promoting broadband and telecom services to residential customers.
- Handled customer queries, objections, and concerns professionally to close sales.
- Maintained strong product knowledge to provide accurate information and recommendations.
- Achieved and worked towards daily and weekly sales targets in a fast-paced environment.
- Provided excellent customer service, ensuring a positive brand experience at every interaction.
Kiosk Staff - Co-op Live & Etihad Stadium
- Provided friendly and efficient customer service in busy, high-volume event environments.
- Served customers, processed cash and card payments, and handled food and beverage orders accurately.
- Maintained high standards of cleanliness, organisation, and food hygiene throughout shifts.
- Worked effectively as part of a team to ensure smooth and efficient service during large-scale events.
- Managed busy periods while remaining professional, approachable, and attentive to customer needs.
