Denise Goneso

Motivated and reliable college student with practical experience in hospitality and a busy hair-salon environment. Confident communicating with customers, working as part of a team and staying organised in fast-paced settings. Friendly, approachable and professional, with a strong willingness to learn and take feedback. Looking for a part-time role where I can provide excellent customer service and contribute positively to the team.

Front of House Server - Marlins Cafe Bar

• Provided friendly and professional service to customers in a busy restaurant environment.
• Took food and drink orders accurately, served meals efficiently and processed customer payments.
• Responded to customer enquiries and handled issues calmly to help maintain a positive experience.
• Worked closely with kitchen and front-of-house colleagues to keep service running smoothly during busy periods.
• Managed tables while maintaining high standards of cleanliness, organisation and food hygiene.

Work Experience - Hair Salon

• Supported stylists with day-to-day salon tasks while maintaining a welcoming and professional environment.
• Welcomed customers, prepared workstations and supported hair-washing and conditioning when required.
• Helped maintain cleanliness and organisation throughout the salon and restocked products and equipment.
• Assisted with appointment scheduling and general reception duties.
• Developed communication, organisation, adaptability and confidence when working with members of the public.

Secondary Education Completed - Fortis Academy

Level 3 Health & Social Care - Health & Social Care