Transport Manager - East Renfrewshire Council - Glasgow
(2022-03)
Full management responsibility for all areas of the council's transport operations.
- Efficient management of maintenance/repair processes and road safety compliance in accordance and within the terms of Operator Licensing Regulations for the entire fleet of 350 council vehicles including cars, LCV's, buses and HGV's
- Meticulous and effective management of budget control, both capital and revenue. Provide monthly capital monitoring reports to the Finance Director reflecting accurate spend and projected annual outturn is aligned and within the current year General Capital fund.
- Manage the vehicle replacement/procurement process including best disposal methods of 'off fleeted' vehicles yielding best residual values.
- Acting Lead Officer in the council's 'Fleet Transformation Strategy' aimed at meeting government targets for net zero carbon emission's
- Lead on the 'Fleet Cost Savings Strategy' – Review and identify operational inefficiencies and provide alternative improved solutions that also consider future transitioning of fleet from ICE vehicles to carbon neutral alternatives. Analyze and asses current systems both ICT based and manual and introduce paperless digital alternatives where appropriate.
- Oversee and ensure effective management of Safe Systems At Work and Health Safety policies and are implemented and adhered to.
Fleet/Workshop Manager - Allied Vehicles Ltd - Glasgow
(2019-11 - 2022-02)
Full responsibility for pre sales vehicle prep of new and used vehicles in addition to after sales services and repair. Manage all workshop operations with an emphasis on maximizing Technicians efficiency and first time fixe rates.
- Provide technical guidance and support to all workshop staff
- Create and implement efficient vehicle repair and maintenance programs for the company vehicle fleet within budgets set by the Directors
- Oversee and update all company Health and safety polices
- Full responsibility for the maintenance, repair and road safety compliance in accordance with the terms of the Operator License for the entire fleet of 300+ company owned vehicles including cars, LCV's and HGV's
- Provide full budgetary reporting to the Directors for the Aftersales and Transport departments.
Group Service Manager - Mercedes Benz Truck and Van - Belfast, Northern Ireland
(2018-05 - 2019-10)
Manage all areas of vehicle workshop operations within the group over three MB sites.
- Agree plans and budgets with senior management, create and implement sales promotion plans to support each in achieving and exceeding targets
- Manage the workshop efficiency of Technicians and supporting staff throughout the group
- Develop the staff training requirements in line with the vehicle manufacturers technical product advancements, ensuring high levels of technical ability, product knowledge and monitoring of market activity
- Full responsibility for all health and safety matters within the departments
- Oversee the maintenance and repair of all buildings, car parks, landscaped areas and equipment, coordinate with third party contractors for best value and best quality.
- Create, with each MB site manager annual plans with long term goals, setting targets for profitability, productivity, good resource control and effective market development.
Service/Fleet Manager - Al Haddad Motors, Mercedes Benz - Bahrain
(2016-08 - 2018-05)
Organize, control and manage the efficient operations of a large vehicle service centre with high volume daily throughput.
- Provide cost effective service, fleet maintenance and repair solutions with tailored options for a diverse range of private and commercial clients
- Achieve and exceed financial targets while at the same time providing all round service and repair of the highest standards ensuring customer satisfaction expectations are consistently surpassed.
- Manage all service-related processes and ensure that they are delivered efficiently, timely and aligned with the high standards as demanded by the manufacturer.
- Provide thorough and prudent monitoring followed by consequential proactive responses to all KPI's ensuring performance and efficiency are exemplary.
- Ensure and maintain exceptional high technical workshop proficiency and abilities required to remain aligned with ever advancing technology.
Director/Co-Owner - Hammer Fleet Services - Juba, South Sudan
(2014-07 - 2016-04)
NOTE: Sadly, this thriving business was forcibly closed due to outbreak of Civil War. With civil war escalating alongside a growing Humanitarian crisis across South Sudan the demand from humanitarian agencies and security services for reliable vehicle supply and associated fleet management and repair services was extremely high. I successfully raised $2.1m from private equity partners while retaining majority ownership.
- Provided the strategic vision, planning and execution of company rollout
- Established an 8000sqm secure operational site and developed teams, systems and supply chains within an extremely hostile and challenging environment
- Amassed a large customer base in accelerated time scales, Contracted by - US State Department. British, French, Norwegian and Swiss Embassies, United Nations and multiple NGO agencies and security services
- Implemented stringent Health and Safety policies and procedures
- Led the successful transition and development from business 'start up' through to profitable operations.
- Oversee all business functions ensuring maximum efficiency, responsible for P&L, cash flow, branding, operations, security and admin.
General Manager - Crown Auto Trade Ltd. (Toyota) - Juba, South Sudan
(2009-01 - 2014-07)
Initiated business set up from scratch including: Complete construction of 3 workshops and 2 showroom facilities. Fitting out of Workshop, installation of all equipment.
- Oversee all business functions. Maximise vehicle sales, ensure the technical proficiency of all workshop personnel was maximised to meet the demands of the daily workshop loading.
- Provide budgetary reports to company directors, thus satisfying demanding targets set for the continued profitability of the company.
- Develop modern operational policies and procedures and assist with the introduction, implementation and training of an Integrated Management System (Evolution DMS).
- Provide tailored service/repair solutions (both at base and in field) for large international vehicle fleet customers including, NGO's, UN, Military, Diplomatic Agencies and local organisations ensuring all their vehicle fleet maintenance, repair and transport requirements were met.
- Capacity Building - Managing and supervising various methods of technical training to equip the Local National workforce with the required skills and confidence to carry out their specific roles.
- Generally oversee and coordinate all company departments (Sales, Finance, Workshop, Security, Stocks, HHRR, Transport, Logistics, Accommodation and General Services).
General Manager - No Lemon International - Baghdad, Iraq
(2007-02 - 2009-12)
Manage all aspects a large independent commercial vehicle service centre specialising in the maintenance/repair of a large fleet of armoured security forces vehicles.
- Oversee and manage all aspects of the company compound including: Accommodation facility and ensuring necessary security measures were always in place in line with current threat level.
Owner/Director - Lomond Recovery and Garage Services Co - Glasgow, Scotland
(1992-01 - 2007-01)
Set up of my own workshop business which rapidly flourished into a thriving profitable company.
- I diversified into the specialist area of light and heavy vehicle recovery contracted to all major UK motoring organisations such as AA, RAC, Green Flag, and Strathclyde Police Force.
- This ran in conjunction with our busy modern Service Repair Centre.
