Dhanvi
Dynamic and results-driven hospitality professional
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About
Dynamic and results-driven hospitality professional with experience in luxury service environments and restaurant operations. Proven expertise in team leadership, guest relationship management, and revenue growth. Recognized for excellent communication skills and awarded Employee of the Month for outstanding performance and service excellence.
Experience
Assistant Manager - Little Istanbul - London
(2025-01 - 2025-05)
- Managed end-to-end restaurant operations including front and back of house
- Led recruitment, onboarding, and staff training programs
- Increased revenue through upselling and customer engagement strategies
- Ensured compliance with hygiene, safety, and operational standards
Team Supervisor - The Landmark London - London
(2025-01)
- Supervise team operations in a luxury hospitality environment
- Deliver exceptional guest experiences aligned with premium standards
- Handle VIP guests and resolve complex service issues effectively
- Strengthened team communication and coordination during peak hours
Supervisor - Champagne Bar Experience
- Managed high-end bar operations and premium beverage service
- Trained staff on product knowledge and service excellence
- Achieved sales growth through upselling techniques
Manager - Paul's Bakery
- Oversaw daily operations, staff scheduling, and inventory control
- Maintained high customer satisfaction and quality standards
- Improved sales through customer-focused service approach
Coordinator - Sky Event - India
(2024-02 - 2024-12)
- Coordinated large-scale events and logistics management
- Led teams to ensure smooth execution of events
- Maintained strong client communication and satisfaction
Education
MBA - Business - ARU Cambridge (2026)
Bachelor of Arts - Kurukshetra University (2021)
