Diamond Ogunbadejo

Upper Second-Class (2:1) BSc Applied Biosciences graduate with 7+ years' experience across healthcare, management, transport and customer-focused environments. Experienced in NHS clinical support, patient-facing services, administration, documentation and working within regulated environments. Strong communication, organisation, confidentiality, teamwork and problem-solving skills, with experience working to procedures, maintaining accurate records and supporting safe and efficient service delivery.

Seeking healthcare, clinical support, healthcare administration or laboratory-related opportunities.

Phlebotomist at St George's Hospital, Tooting (2025-12 – Present)

• Provide patient-facing phlebotomy services within an NHS hospital environment, maintaining a professional, compassionate and patient-centred approach.
• Collect and handle blood specimens accurately in line with clinical procedures, infection prevention requirements and patient identification protocols.
• Communicate effectively with patients and healthcare colleagues, adapting communication to individual needs and maintaining confidentiality.
• Maintain accurate patient and specimen information, following relevant documentation, data protection and governance requirements.
• Work effectively as part of a multidisciplinary team while managing workload, competing priorities and time-sensitive clinical activity.
• Follow health and safety, infection control and local clinical procedures to support safe and efficient patient care.

Position not specified at Transport & Logistics (2022 – Present)

• Coordinate time-sensitive activities while managing competing priorities, documentation and stakeholder requirements.
• Maintain professional relationships with clients and stakeholders, resolving issues through clear communication and structured follow-up.
• Handle sensitive account and customer information with discretion, accuracy and attention to detail.
• Identify operational risks and follow established procedures to support safe and compliant service delivery.

Management / Management Trainee at Enterprise Rent-A-Car (2019 – 2022)

• Managed day-to-day operations, supporting customers and colleagues while maintaining service and compliance standards.
• Coordinated resources and competing priorities in a fast-paced environment, ensuring operational requirements and deadlines were met.
• Maintained accurate records and supported GDPR, health & safety and other compliance processes.
• Demonstrated leadership, communication and problem-solving skills when resolving customer and operational issues.

Team Member at Cashino Gaming (2018-09 – 2019-05)

• Delivered customer service, handled transactions and followed operational procedures.

Part-Time at River Island, Mayfair (2018-09 – 2019-02)

• Supported customers, organised stock and maintained workplace security procedures.

Full-Time at Aspray House Care Facility (2018-05 – 2018-09)

• Completed resident evaluations, maintained reports, planned activities and followed safeguarding procedures.

BSc Applied Biosciences in Applied Biosciences – Coventry University (2024)

MSc in Physician Associate Studies – Anglia Ruskin University (ARU), Chelmsford

Foundation Degree in Health and Life Sciences – Coventry University London (2018 – 2019)

Diploma in Sports Science – Barking & Dagenham College (2014 – 2016)