Dimple Malaviya

Second-year BSc Psychology student at De Montfort University with hands-on experience in people-facing roles, student engagement, and cross-cultural communication. Passionate about talent acquisition, employee experience, and organisational behaviour. Seeking an HR internship to apply academic knowledge of human behaviour in a professional People Operations setting.

Student Ambassador - De Montfort University - Leicester, UK

(2023-01)

• Represented DMU at open days, welcome events and outreach activities for prospective students
• Delivered presentations to groups of up to 50 visitors; developed strong public communication skills
• Collaborated with university staff to coordinate logistics for large-scale recruitment events
• Gained experience engaging diverse audiences and adapting communication style accordingly

Sales Assistant - ZARA - Leicester, UK

(2023-01)

• Delivered high-standard customer service in a fast-paced retail environment
• Supported team coordination during peak periods, contributing to a positive team dynamic
• Handled customer queries and complaints with professionalism and empathy
• Trained new colleagues on store procedures, demonstrating early mentoring ability

Volunteer – Child Development Support - Care Centre - Muscat, Oman

(2022-01 - 2022-12)

• Supported children with developmental challenges through structured play and learning activities
• Collaborated with professional staff, demonstrating adaptability and a person-centred approach
• Built rapport with children and families from diverse cultural backgrounds

Hospitality & Customer Service - Chocoberry / Big Juicy Burger / Mithaas Restaurant

(2021-01 - 2022-12)

• Delivered front-of-house customer service in multiple hospitality settings
• Managed busy periods with composure, demonstrating time management and teamwork

BSc - Psychology - De Montfort University (2023-01)