Dionne Evans
Administration Professional
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About
A principled and insightful administration professional with a strong commitment to teamwork, service excellence, and efficient operations. Experienced in fast-paced environments with a focus on organisation, discretion, and client care. Known for delivering clear communication, managing multiple tasks with precision, and upholding high standards of professionalism.
A creative and resourceful problem-solver with a passion for delivering warm, personalised service — ideal for a front-facing role in luxury hospitality.
Experience
Volunteer Administrative Support - Elatt - London
(2025-04)
- Maintained and updated customer records using Excel
- Created address labels and marketing materials via Mail Merge
- Verified data accuracy and reviewed for consistency
- Disposed of confidential information in accordance with GDPR
- Handled incoming and outgoing calls in a professional manner
- Supported marketing and promotional activities
- Organised and maintained physical and digital filing systems
- Provided general administrative support to managers
SEND Teaching Assistant - Culloden Primary Academy - London
(2017-10 - 2022-07)
- Managed sensitive student records and classroom resources
- Delivered tailored academic support and learning interventions
- Maintained accurate progress reports and documentation
- Ensured safeguarding and wellbeing of pupils on-site and during trips
SEND Teaching Assistant - Barclay Primary Academy - London
(2016-09 - 2017-07)
- Supported classroom behaviour and lesson planning
- Provided one-to-one support and adapted learning materials
- Ensured confidentiality and secure handling of documents
- Delivered feedback in line with EHCP (Education, Health and Care Plan) guidance
Education
Digital Business Solutions Level 3 Diploma (12/2025 - 07 2026) Business Administration Level 2 Diploma - Business Administration (2024-11 - 2025-05) NCFE Level 2 Certificate in Contact Centre Operations - Contact Centre Operations (2024-08 - 2024-09) First Aid at Work - Level 3 - First Aid (2024-08) NCFE Certificate in Exploring the Aviation Industry - Aviation Industry (2023-12 - 2024-03) Business Administration Level 1 - Business Administration Supporting Teaching and Learning in Schools Level 2 - Teaching and Learning Supporting Teaching and Learning in Schools Level 3 - Teaching and Learning
