Housekeeping floor supervisor
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Inspected, cleaned, stocked, and straightened guest rooms after departures.
Provided excellent customer service to guests, ensuring their needs were met and exceeded.
Maintained clean and organized rooms, public areas, and facilities.
Responded promptly to guest inquiries and complaints, resolving issues to their satisfaction.
Assigning tasks and schedules to housekeeping staff.
Ordering and maintaining inventory of cleaning supplies and equipment.
Ensured adherence to safety and hygiene protocols.
Reporting and resolving any maintenance problems or damages.
Coordinating with other departments such as the front desk, laundry, and maintenance.
Conducting performance reviews and providing feedback to housekeeping staff.
Implementing quality improvement initiatives and best practices for housekeeping services.
Working with team make good atmosphere take guest good review
higher secondary certification