Donna Hargreaves

Dynamic and results-driven Senior Branch Manager with 30+ years of property sales and lettings experience. Proven expertise in leading teams from entry-level to senior management, driving 300% revenue growth and operational excellence. Skilled at coaching, mentoring, and developing talent to achieve peak performance. Strategic thinker and problem solver with strong client relationship skills.

Senior Branch Manager - Reeds Rains Estate Agents - Bamber Bridge

(2012-07)

• Lead and manage a high-performing branch team, delivering sales and lettings targets.
• Implement training and mentoring programs for all team levels.
• Conduct monthly 1:1 coaching sessions with SMART objectives to grow individual performance.
• Direct marketing, prospecting, and client relationship strategies.
• Ensure full compliance with CPR, GDPR, and AML regulations.
• 300% branch profit growth in Sales and Lettings divisions
• Runner-up, National Estate Agent of the Year Award
• Selected for top-performing Branch Manager events in London & Dublin

Branch Manager - Entwistle Green Estate Agents - Blackburn

(1996-01 - 2012-12)

• Managed a team of 5 negotiators, overseeing KPI achievement and operational excellence.
• Designed marketing campaigns and managed day-to-day branch operations.
• Mentored underperforming staff to drive improved results.
• Progressed from Sales Negotiator → Branch Manager
• Improved branch ranking from top ten → top three agents

CSE/O'LEVEL - Maths, English Language, Religious Education, Child Care Studies, Environmental Science, Typing