Donna Lopez

Early Learning & Childcare Practitioner

Talent

Cumnock, AyrshireMember since October 5, 2026

Excellent communication and interpersonal skillsCustomer and people-focused approachConfidentiality and sensitive informationAccurate record keepingStrong attention to detailOrganisation and time managementAbility to prioritise workloadWorking to deadlinesFollowing policies and proceduresTeamwork and collaborationCalm and professional under pressureProblem solvingWillingness to learn and developProfessional and reliable approach

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Excellent communication and interpersonal skillsCustomer and people-focused approachConfidentiality and sensitive informationAccurate record keepingStrong attention to detail

About

Reliable and dedicated professional with 21 years' continuous experience working as an Early Learning & Childcare Practitioner within East Ayrshire Council. Experienced in working with people from a wide range of backgrounds and communicating professionally with children, parents, colleagues and external professionals. Highly organised with strong attention to detail and experience maintaining accurate records, handling confidential information and following policies and procedures.

Used to managing competing priorities, meeting deadlines and remaining calm and professional in busy environments. Now looking to transfer these well-developed communication, organisational and customer-focused skills into medical receptionist role. Motivated to learn new skills and undertake the required training to develop a career within pharmacy and healthcare.

Experience

Early Learning & Childcare Practitioner - East Ayrshire Council - Cumnock, Ayrshire

(2005-11)

Build positive and professional relationships with parents, carers, colleagues and external professionals daily.
Communicate clearly and sensitively with people from a wide range of backgrounds.
Handle confidential and sensitive information appropriately, following organisational policies and procedures.
Maintain accurate records relating to children's development, progress, wellbeing, and individual needs.
Complete observations and assessments accurately, ensuring information is recorded clearly and appropriately.
Organise and prioritise daily responsibilities to ensure the needs of children, families and colleagues are met effectively.
Remain calm and professional when dealing with challenging or sensitive situations and respond appropriately to individual circumstances.
Work collaboratively with colleagues and external professionals, sharing relevant information and contributing to effective support.
Follow established policies, procedures and safeguarding requirements consistently.
Plan and organise activities and resources, ensuring appropriate preparation and attention to detail.
Attend meetings and training sessions and continually develop professional knowledge and skills.
Identify concerns and report relevant information to management in accordance with workplace procedures.
Contribute to the smooth day-to-day running of the nursery while managing multiple responsibilities.
Provide a welcoming and professional service to parents and families, responding to questions and providing appropriate information.